When a background check reveals information that could affect a job offer, employers must follow a process called "Adverse Action" to ensure fairness and protect applicants' rights. Before making any decisions, employers assess the findings, considering factors such as the timing of the offense, its relevance to the role, and any positive changes in the applicant's life. In some cases, the law requires a written explanation of this assessment. For more on this topic, please refer to our background check partner Turn’s resource: Navigating Adverse Action & What You Need to Know During Your Background Check.
- A “Consider” status indicates that the report contains items requiring review before proceeding with the hiring process.
- “Attention Required” will appear next to this status in email notifications and on the Candidate Dashboard.
- When the status is marked as “Consider,” the employer can either approve the background check or submit a Pre-Adverse Action.
How-to: Approve a Report
- From the email, click the “Submit Response” button or “View.”
Doing so will display the Background Check Report where you can choose to “Approve” or “Submit Pre-Adverse Action” - If the contents of the report are satisfactory, click "Approve" to close the report and update its status to "Approved."
How-to: Submit A Pre-Adverse Action
To make a negative decision based on the report's contents, you can select "Submit Pre-Adverse Action." This action notifies Turn that you do not intend to proceed, and they will ensure the candidate is informed and that the Adverse Action process is handled on your behalf.
- From the email, click the “Submit Response” button or “View.”
Doing so will display the Background Check Report where you can choose to “Approve” or “Submit Pre-Adverse Action” - If the contents of the report are not satisfactory, click "Submit Pre-Adverse Action"
- Review the details of the Pre-Adverse Action
- Complete the required "Reason" field
- Click "Send Pre-Adverse Action"
