Frequently Asked Questions

 

General Questions

What is Culinary Agents?

  • Culinary Agents is a professional networking and job matching site designed specifically for the food, beverage and hospitality industry.

How does Culinary Agents differ from other job posting sites?

  • Culinary Agents’ goal is to connect the industry. While we offer a robust job board across the US and globally, the automatic distribution, applicant matching, management and messaging system really sets us apart from other posting sites. Unique features and functions we offer to both talent and businesses make our user experience much more hospitable, and we take hospitality very seriously. :)

How much does it cost to join and post jobs?

  • Personal and Business profiles are FREE. You must have a personal profile in order to claim a business profile and post jobs.
  • See job posting features and pricing options here.

 

Talent Questions

How do I apply for jobs?

  • Create a free personal profile which will also act as your digital resume. Search and select the job you wish to apply to and click the “Apply Now” button. Include a cover letter if you choose to, edit your profile / resume as you wish and then click “Submit Application”.

How do I get “matched” to jobs?

  • Keep your profile updated, include past positions and highlight your skills and any education and certifications you have completed. The more information you include, the more likely you are to match to jobs.

I found a job, how do I stop “matching” to jobs?

  • Go to your “Personal Settings” by clicking on your avatar on the top.
  • Go to the “Job Preferences” tab and check “Don’t match me to any jobs”.

How do I unsubscribe from email notifications?

  • Go to your “Personal Settings” by clicking on your avatar on the top.
  • Go to the “Email Notifications” tab to change your preference for various notifications.

How do I upload my resume?

  • There is no resume upload since your Culinary Agents profile is your online resume! You can edit it by going to the “Profile” link under your avatar on the top.

Why should I use a Culinary Agents profile?

  • You can easily manage and edit your profile from any device since it is online.
  • You can easily share your profile with others.
  • You can export your resume into a beautiful PDF format to share traditionally.
  • If you are seeking new opportunities, your Culinary Agents profile makes it easy for businesses to search and find top talent like yourself.

How do I know my application is submitted?

  • After you apply to a job, you should see a confirmation screen.
  • You can also see the jobs you applied to from the “Applications” link by clicking on your avatar at the top.

How do I follow-up on an application?

  • To view all your active and past job applications, go to your “Applications” by clicking on your avatar at the top.
  • All the jobs you applied to are there, as well as a message interface for you to reach out to the business hiring manager.

Can I block a user from messaging me?

  • Blocking unwanted messages is easy. Go to your “Personal Settings” by clicking on your avatar on the top.
  • Click on the “Privacy” tab. There is a section where you can add users to Block by either email or name.

What does the Connect button do?

  • On Culinary Agents, a connection is someone you know in the real world.
  • A connection is established when both members agree on Culinary Agents that they know each other.
  • Once a connection is established, you can message with each other as well as see additional information you want to share and vice versa.

How do I message another user?

  • You cannot message with another person on Culinary Agents unless you have connected with the other Culinary Agents member.

How can I reset my password?

 

Employer Questions

How do I post a job?

  • Click sign-up to create your free personal profile. Confirm your email address.
  • Click on your avatar, then go to “Add a business”.
  • Click “Post a Job” and follow the prompts.

How much does a job post cost?

  • For pricing and feature highlights click here.

What is the refund policy?

How long is my post active and what happens after?

  • Your job post is active for 30 days, continually matching to candidates in your city and the cities you have posted to.
  • You may close out your job anytime within the 30 days if you wish to remove it from the active listings - tell us who you've hired!
  • When your post expires, it is archived with applicants, matches and messaging for future viewing. Archived job posts can be easily found and reposted from your business dashboard.

How can I print an applicant’s resume?

  • You may export a candidate’s resume to PDF if you want a hard copy or would like to share it with other team members via email.

Why are some profiles more complete than others?

  • Culinary Agents encourages candidates to share as much experience and information as possible to position themselves favorably for a job, however it is not required.
  • Employers may message potential candidates directly to request more information.

Can candidates apply to my jobs even if they don’t match?

  • Yes.

How long does it take to get matches/applicants?

  • Matches happen as soon as your post is live and applicants typically will come in over the course of the 30 days. 

How do I repost a job?

  • You can easily re-post a job from your archives by simply clicking the repost button associated with the job you’d like to repost.

What if I close out the position, and my new hire doesn’t work out?

  • You may close and reopen job posts within your 30 day window at no extra charge.

How do I view my applicants and matches?

  • Go to “My Business” on the top to access your business dashboard.
  • If a job is assigned to you, you will see it under “My Assigned Jobs” on the right pane.
  • If a job is not assigned to you, click on “Jobs” on the left pane for the respective business.

How do I invite other people to help manage the applicants and matches?

  • Go to “My Business” on the top to access your business dashboard.
  • You may add managers and admins to your business page and assign job posts to them by clicking on “Team” from the business dashboard and inviting the team member to your business account.

How can I best highlight my whole restaurant group on Culinary Agents?

How can I upgrade from a basic plan to a monthly unlimited subscription?

  • You can upgrade to the monthly unlimited subscription at any time.
  • Go to “My Business” on the top to access your business dashboard.
  • Go to your billing tab and then click on the green “Upgrade” button on the right hand side of the screen.

How can I cancel my monthly unlimited subscription?

  • You can unsubscribe to the monthly unlimited plan any time with no cancellation fee.
  • Go to “My Business” on the top to access your business dashboard.
  • Click on your billing tab and then click on the red “Unsubscribe” button on the right hand side of the screen.

How can I get an invoice/receipt for my transaction?

  • You can find all of your transaction information under your business dashboards billing tab. There, you can find out the amount of charge, date of charge, print off invoices and receipts for your record, and change billing methods.

How do I unsubscribe from email notifications?

  • Go to your “Personal Settings” by clicking on your avatar on the top.
  • Go to the “Email Notifications” tab and edit your preferences.

How do I remove my personal or business profile from Culinary Agents?

How do I nominate someone from my team for the Get Inspired Section on Culinary Agents?

  • Please fill out a nomination form here.
  • We are looking for leaders who have a few years of experience and that have worked their way up in the industry so they can share their experiences with the talent and have inspiring and mentoring advice.

How do I get my event on Culinary Agents’ Industry Events Calendar?

A team member created an account after I invited them, but it still says "Pending" on team. How can I connect their profile to the business?

  • Go to “My Business” on the top to access your business dashboard.
  • Go to the “Team” link for your business.
  • Revoke the pending invite and re-invite the team member again.
  • This issue occurs when the invitee did not click on the email link to create their new Culinary Agents account.

How do I stop my subscription plan?

  • Go to “My Business” on the top to access your business dashboard.
  • Go to the “Billing” link for your business.
  • Under Plan, click on the “Unsubscribe” button.

How do I make an anonymous post?

  • Anonymous posting is only available for businesses under the Premium monthly subscription plan.

How do I add an award to my business profile?

How do I add leadership to my business profile?

  • Go to “My Business” on the top to access your business dashboard.
  • Go to the “Profile” link for your business.
  • Under the “Leadership” section, you can edit and add businesses.

What video formats are supported in my business profile?

  • Currently, we support videos uploaded to Youtube or Vimeo.