Frequently Asked Questions


General Questions

What is Culinary Agents?

  • Culinary Agents is a professional networking and job matching site designed specifically for the food, beverage and hospitality industry.

How does Culinary Agents differ from other job posting sites?

  • Culinary Agents’ goal is to connect the industry. While we offer a robust job board across the US and globally, the automatic distribution, applicant matching, management and messaging system really sets us apart from other posting sites. Unique features and functions we offer to both talent and businesses make our user experience much more hospitable, and we take hospitality very seriously. :)

How much does it cost to join and post jobs?

  • Personal and Business profiles are FREE. You must have a personal profile in order to claim a business profile and post jobs.
  • See job posting features and pricing options here.


Talent Questions

How do I apply for jobs?

  • Create a free personal profile which will also act as your digital resume. Search and select the job you wish to apply to and click the “Apply Now” button. Include a cover letter if you choose to, edit your profile / resume as you wish and then click “Submit Application”.

How do I get “matched” to jobs?

  • Keep your profile updated, include past positions and highlight your skills and any education and certifications you have completed. The more information you include, the more likely you are to match to jobs.

I found a job, how do I stop “matching” to jobs?

  • Go to your “Personal Settings” by clicking on your avatar on the top.
  • Go to the “Job Preferences” tab and check “Don’t match me to any jobs”.

How do I unsubscribe from email notifications?

  • Go to your “Personal Settings” by clicking on your avatar on the top.
  • Go to the “Email Notifications” tab to change your preference for various notifications.

How do I upload my resume?

  • There is no resume upload since your Culinary Agents profile is your online resume! You can edit it by going to the “Profile” link under your avatar on the top.

Why should I use a Culinary Agents profile?

  • You can easily manage and edit your profile from any device since it is online.
  • You can easily share your profile with others.
  • You can export your resume into a beautiful PDF format to share traditionally.
  • If you are seeking new opportunities, your Culinary Agents profile makes it easy for businesses to search and find top talent like yourself.

How do I know my application is submitted?

  • After you apply to a job, you should see a confirmation screen.
  • You can also see the jobs you applied to from the “Applications” link by clicking on your avatar at the top.

How do I follow-up on an application?

  • To view all your active and past job applications, go to your “Applications” by clicking on your avatar at the top.
  • All the jobs you applied to are there, as well as a message interface for you to reach out to the business hiring manager.

Can I block a user from messaging me?

  • Blocking unwanted messages is easy. Go to your “Personal Settings” by clicking on your avatar on the top.
  • Click on the “Privacy” tab. There is a section where you can add users to Block by either email or name.

What does the Connect button do?

  • On Culinary Agents, a connection is someone you know in the real world.
  • A connection is established when both members agree on Culinary Agents that they know each other.
  • Once a connection is established, you can message with each other as well as see additional information you want to share and vice versa.

How do I message another user?

  • You cannot message with another person on Culinary Agents unless you have connected with the other Culinary Agents member.

How can I reset my password?


Employer Questions

How do I post a job?

  • Click sign-up to create your free personal profile. Confirm your email address.
  • Click on your avatar, then go to “Add a business”.
  • Click “Post a Job” and follow the prompts.

How much does a job post cost?

  • For pricing and feature highlights click here.

What is the refund policy?

  • For single posts there are no refunds.
  • For monthly subscription plans, refunds are only applicable to business accounts for up to three months of inactivity.
  • Refund requests must be submitted to [email protected]. We will honor a one month refund for recurring billing issues.

How long is my post active and what happens after?

  • For Full-Time, Part-Time, Seasonal, Internship and Externships: the job post is active for 30 days.
  • For Gigs: the job post is active for 30 days or if the date of the gig is sooner, the post will expire the day after the final gig date.
  • All active job posts will continually match to candidates in your city and the cities you have posted to, as well as appear in search results and be distributed to our network.
  • You may close out your job anytime within the 30 days if you wish to remove it from the active listings. Upon closing your post, update add the number of candidates hired to improve the accuracy of your Job Performance Report.
  • When your post expires, it will be saved in the “Archived” jobs. There you’ll be able to access past posts and their applicants, matches and messaging for future viewing.
  • Expired jobs that have been archived can be easily found and reposted from your business dashboard.

How can I print an applicant’s resume?

  • You may export a candidate’s resume to PDF if you want a hard copy or would like to share it with other team members via email.

Why are some profiles more complete than others?

  • Culinary Agents encourages candidates to share as much experience and information as possible to position themselves favorably for a job, however it is not required.
  • Employers may message potential candidates directly to request more information.

Can candidates apply to my jobs even if they don’t match?

  • Yes.

How long does it take to get matches/applicants?

  • Matches happen as soon as your post is live and applicants typically will come in over the course of the 30 days. 

How do I repost a job?

  • You can easily re-post a job from your Expired Jobs by clicking the repost button associated with the job.
    1. Log into your Personal Profile
    2. Go to "My Business"
    3. Click "Expired Jobs" shortcut or link located next to the list of open jobs
    4. Select the past job to repost/edit and repost
  • For businesses subscribed to group plans, the "Auto-Repost" feature can be activated on the job post form.

What if I close out the position, and my new hire doesn’t work out?

  • You may close and reopen job posts within your 30 day window at no extra charge.

How do I view my applicants and matches?

  • Go to “My Business” on the top to access your business dashboard.
  • If a job is assigned to you, you will see it under “My Assigned Jobs” on the right pane.
  • If a job is not assigned to you, click on “Jobs” on the left pane for the respective business.

How do I invite other people to help manage the applicants and matches?

  • Go to “My Business” on the top to access your business dashboard.
  • You may add managers and admins to your business page and assign job posts to them by clicking on “Team” from the business dashboard and inviting the team member to your business account.

How can I best highlight my whole restaurant group on Culinary Agents?

  • Management Group profiles allow you to show the breadth of your business and brand. It allows potential candidates to search positions across only your businesses and locations. If you are interested in a Management Group profile please send an email to [email protected] with “Management Group” as the subject.
  • Included with a Management Group plan is the “I Want to Work Here” feature. This button is automatically added to your business profile and job details pages, and allows talent to directly express interest in working for your business. You can collect resumes even when you’re not hiring.

How can I upgrade from a basic plan to a monthly subscription plan?

  • You can upgrade to one of our monthly subscription plans at any time.
  • Go to “My Business” on the top to access your business dashboard.
  • Go to your billing tab and then click on the green “Update Plan” button on the right-hand side of the screen.

How can I cancel my monthly subscription?

  • You can unsubscribe to the monthly plan any time with no cancellation fee.
  • Go to “My Business” on the top to access your business dashboard.
  • Go to the “Billing” link for your business.
  • Click on the “Update Plan” button on the right-hand side of the screen.
  • Click the “Choose Plan” button beneath the Basic Plan.

How can I get an invoice/receipt for my transaction?

  • You can find all your transaction information under your business dashboards billing tab. There, you can find out the amount of charge, date of charge, print off invoices and receipts for your record, and change billing methods.

How do I unsubscribe from email notifications?

  • Go to your “Personal Settings” by clicking on your avatar on the top.
  • Go to the “Email Notifications” tab and edit your preferences.

How do I remove my personal or business profile from Culinary Agents?

  • You can disable certain settings so you will not see notifications or be matched to jobs, you can cancel subscription, remove admins - and choose to be invisible until you need/want to use your profile again.

How do I nominate someone from my team for the Get Inspired Section on Culinary Agents?

  • Please fill out a nomination form here.
  • We are looking for leaders who have a few years of experience and that have worked their way up in the industry so they can share their experiences with the talent and have inspiring and mentoring advice.

How do I get my event on Culinary Agents’ Industry Events Calendar?

  • Email [email protected] with the following information:
    • General information about the event (time, place, price, etc.)
    • A link to the event website page
  • Events should be industry focused. If the event is approved for inclusion, it will be added on the calendar.

A team member created an account after I invited them, but it still says "Pending" on team. How can I connect their profile to the business?

  • Go to “My Business” on the top to access your business dashboard.
  • Go to the “Team” link for your business.
  • Revoke the pending invite and re-invite the team member again.
  • This issue occurs when the invitee did not click on the email link to create their new Culinary Agents account.

How do I make an anonymous post?

  • Anonymous posting is only available for businesses with a monthly subscription plan.

How do I add an award to my business profile?

  • Awards are created by Culinary Agents. We keep a database of several prominent awards.
  • We currently support Michelin stars, World’s 50 Best, James Beard, La Liste and Tales of the Cocktail Spirited Awards.
  • Business have the option to show / hide any awards assigned to their business profile.
  • If you would like to request for a new award to be supported, please email [email protected].

How do I add leadership to my business profile?

  • Go to “My Business” on the top to access your business dashboard.
  • Go to the “Profile” link for your business.
  • Under the “Leadership” section, you can edit and add businesses.

What video formats are supported in my business profile?

  • Currently, we support videos uploaded to Youtube or Vimeo.