The most sought-after skills by employers within the hospitality industry continue to change.Based on the jobs posted on CulinaryAgents.com in the first quarter of 2024 (January, February, March), here are the top requested skills for some of the most common Front of House positions.

Pro-tip for Job Seekers: Before applying to jobs, cross-check your skills against these that are in high demand to see which role(s) you are most qualified for and/or if you are seeking to grow into a new role, identify which skills you need to work on to take you to the next level.

 

Top 25 Most Sought After Skills for FOH Positions

  1. Customer Service
  2. Beverage Service
  3. Leadership
  4. Communication
  5. Team Management
  6. Teamwork
  7. POS Systems
  8. Office Suite Software
  9. Inventory Management
  10. Can Lift Up to 50 Lbs
  11. People Skills
  12. Mobility
  13. Business Management Knowledge
  14. Attention to Detail
  15. High Volume Service
  16. Financial Performance Evaluation
  17. Food Safety Knowledge
  18. Positive Attitude
  19. Mentorship
  20. CRM Software
  21. Decision Making
  22. Organizational Skills
  23. Service Procedures
  24. Retail Operations
  25. Standing for Long Periods of Time

 

Host

  1. Customer Service
  2. Reservation Management Platforms
  3. Teamwork
  4. Restaurant Management Software
  5. High Volume Service
  6. Communication
  7. Positive Attitude
  8. POS Systems
  9. Telephone Skills
  10. Multitasking

 

Busser

  1. Customer Service
  2. Teamwork
  3. Can Lift Up to 50 Lbs
  4. Bussing Tables
  5. Communication
  6. High Volume Service
  7. Positive Attitude
  8. Service Procedures
  9. Beverage Service
  10. Attention to Detail

 

Server

  1. Beverage Service
  2. Customer Service
  3. Teamwork
  4. POS Systems
  5. Food and Beverage Pairing
  6. High Volume Service
  7. Positive Attitude
  8. Food Safety Knowledge
  9. Communication
  10. Can Lift Up to 50 Lbs

 

General Manager

  1. Team Management
  2. Business Management Knowledge
  3. Customer Service
  4. POS Systems
  5. Scheduling
  6. Beverage Service
  7. Leadership
  8. Communication
  9. Food and Beverage Pairing
  10. Can Lift Up to 50 Lbs

 

Director of Operations

  1. Team Management
  2. Business Operations
  3. Customer Service
  4. Business Management Knowledge
  5. Office Suite Software
  6. Accounting / Bookkeeping
  7. Communication
  8. Leadership
  9. Organizational Skills
  10. Training Others

 

Barback

  1. Can Lift Up to 50 Lbs
  2. Beverage Service
  3. Teamwork
  4. Bar Operations
  5. Safety Procedures Knowledge
  6. Customer Service
  7. Organizational Skills
  8. Positive Attitude
  9. Multitasking
  10. Communication

 

Bartender

  1. Beverage Service
  2. Cocktail Making
  3. Can Lift Up to 50 Lbs
  4. Customer Service
  5. POS Systems
  6. Spirits Knowledge
  7. Beer Knowledge
  8. Wine Knowledge
  9. Service Procedures
  10. Positive Attitude

 

Sommelier

  1. Beverage Service
  2. Food and Beverage Pairing
  3. Can Lift Up to 50 Lbs
  4. Wine Knowledge
  5. Customer Service
  6. Service Procedures
  7. Inventory Management
  8. Wine Cellar Organization
  9. Glassware Knowledge
  10. Teamwork

 

Beverage Director

  1. Beverage Service
  2. Team Management
  3. Inventory Management
  4. Beverage Program Management
  5. Customer Service
  6. Spirits Knowledge
  7. Can Lift Up to 50 Lbs
  8. Cocktail Making
  9. Wine Knowledge
  10. Beer Knowledge

 

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