The most sought-after skills by employers within the hospitality industry continue to change. Based on the jobs posted on CulinaryAgents.com in the second quarter of 2022 (April, May, June), here are the top requested skills for some of the most common Front of House positions.

Pro-tip for Job Seekers: Before applying to jobs, cross-check your skills against these that are in high demand to see which role(s) you are most qualified for and/or if you are seeking to grow into a new role, identifiy which skills you need to work on to take you to the next level.

Top 25 Most Sought After Skills for FOH Positions

  1. Customer Service
  2. Wine Service
  3. POS Systems
  4. High Volume Service
  5. Food Safety Knowledge
  6. Can Lift Up to 50 Lbs
  7. Team Development and Training
  8. Communication
  9. Service Procedures
  10. Teamwork
  11. Conflict Resolution
  12. Fine Dining Service
  13. Positive Attitude
  14. Wine Knowledge
  15. Food and Beverage Pairing
  16. Beer Knowledge
  17. Spirits Knowledge
  18. Attention to Detail
  19. Cocktail Making
  20. People Skills
  21. Scheduling
  22. Professionalism
  23. Staff Management of up to 20
  24. Reservation Management Platforms
  25. Work In a Fast-Paced Environment

 

Host

  1. Customer Service
  2. High Volume Service
  3. POS Systems
  4. Communication
  5. Reservation Management Platforms
  6. Teamwork
  7. Positive Attitude
  8. Conflict Resolution
  9. Fine Dining Service
  10. OpenTable

 

Busser

  1. Customer Service
  2. Can Lift Up to 50 Lbs
  3. High Volume Service
  4. Teamwork
  5. Wine Service
  6. Food Safety Knowledge
  7. Communication
  8. Positive Attitude
  9. Service Procedures
  10. Bussing Tables

 

Server

  1. Wine Service
  2. Customer Service
  3. POS Systems
  4. High Volume Service
  5. Food Safety Knowledge
  6. Teamwork
  7. Service Procedures
  8. Communication
  9. Positive Attitude

 

General Manager

  1. Team Development and Training
  2. Wine Service
  3. Customer Service
  4. POS Systems
  5. Scheduling
  6. Food Safety Knowledge
  7. High Volume Service
  8. Conflict Resolution
  9. Leadership
  10. Staff Management of up to 20

 

Director of Operations

  1. Team Development and Training
  2. Communication
  3. Team Management
  4. Customer Service
  5. High Volume Service
  6. Hospitality Driven
  7. Conflict Resolution
  8. Organizational Skills
  9. Food Safety Knowledge
  10. Scheduling

 

Barback

  1. Can Lift Up to 50 Lbs
  2. Customer Service
  3. Spirits Knowledge
  4. Positive Attitude
  5. Teamwork
  6. Multitasking
  7. High Volume Service
  8. Organizational Skills
  9. Work In a Fast-Paced Environment
  10. Beer Knowledge

 

Bartender

  1. Wine Service
  2. Bartending Skills
  3. Can Lift Up to 50 Lbs
  4. Cocktail Making
  5. Spirits Knowledge
  6. Beer Knowledge
  7. Wine Knowledge
  8. Customer Service
  9. Service Procedures
  10. Food and Beverage Pairing

 

Sommelier

  1. Wine Service
  2. Can Lift Up to 50 Lbs
  3. Team Development and Training
  4. Wine Knowledge
  5. Food and Beverage Pairing
  6. Inventory Management
  7. Service Procedures
  8. Wine Cellar Organization
  9. Glassware Knowledge
  10. Fine Dining Service

 

Beverage Director

  1. High Volume Bartending
  2. People Skills
  3. Teamwork
  4. Written Communication
  5. Beverage Ordering
  6. Regional Wine Knowledge - Italy
  7. Winemaking Knowledge
  8. Events Management
  9. Financial Management
  10. Hospitality Management Degree

 

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