Host

The Dinex Group is seeking a professional, personable, and detail-oriented Host to join the team at Ōma by Jōji, the newest concept from Michelin-starred Japanese omakase restaurant Jōji. Featuring kaisendon, sashimi, and maki, Ōma offers exceptional quality in a relaxed, fast-paced setting.

The Host is responsible for creating a welcoming and seamless guest experience from the moment guests arrive until their departure. As the first and last point of contact, the Host plays an essential role in setting the tone for the dining experience, managing the flow of walk-ins and the waitlist, and ensuring that each guest receives attentive and personalized service across our 20-seat dining room.

In addition to greeting and seating guests, the Host will assist with daily guest operations, including quoting accurate wait times, answering phone calls, managing guest inquiries, confirming any reservations, and maintaining accurate guest information. The ideal candidate is organized, proactive, and comfortable providing exceptional hospitality in a fast-paced, high-volume environment.

Essential Duties & Responsibilities

• Greet guests warmly and professionally, ensuring a welcoming arrival and departure experience.

• Manage the walk-in line and waitlist, quoting accurate wait times and keeping guests informed.

• Manage guest seating and maintain the flow of the restaurant throughout service to maximize turns.

• Make same-day reservation and confirmation calls, as needed.

• Manage guest inquiries and requests through phone calls and email.

• Monitor and respond to requests received through the reservations inbox.

• Review and proofread same-day and next-day reservations, ensuring guest notes and preferences are accurate and addressing any potential issues.

• Coordinate and fulfill VIP requests while maintaining attention to detail and guest preferences.

• Maintain accurate reservation, waitlist, and guest information in Resy.

• Retrieve messages and return phone calls in a clear, professional, and timely manner.

• Assist the management team with administrative tasks and special projects as needed.

• Maintain a professional and organized presence throughout each shift.

Qualifications & Experience

• Minimum of one year of experience in a fine-dining or high-volume restaurant environment; experience in Japanese cuisine is strongly preferred.

• Previous experience working with Resy or a similar reservation and waitlist management platform.

• Strong verbal and written communication skills.

• Excellent organizational skills and attention to detail.

• Ability to multitask, prioritize responsibilities, and remain composed in a fast-paced environment.

• Professional demeanor and a genuine passion for hospitality.

• Availability for weekday lunch shifts is required.

Physical Requirements

• Ability to stand and walk for extended periods of time.

• Ability to lift and carry up to 50 pounds, with or without reasonable accommodation.

The Dinex Group LLC is an equal opportunity employer. The Dinex Group does not discriminate on the basis of race, color, creed, religion, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, national origin, ancestry, age, disability, genetic information, citizenship status, or any other characteristic protected by applicable federal, state, or local law.