Viviana Duran

Market, sell, and serve all meal items in a courteous and friendly manner. Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team and maintain quality.
Display working knowledge of all menu items and prices including the ability to speak about each
individual coffee and food menu that was customers and co-workers

Explain menu items, specials, and answer any questions about the menu.
-Take accurate food and beverage orders. Serving Food and Beverages
-Deliver food and drinks to the table promptly and correctly.
-Check back with guests to ensure they are satisfied with their meal. Other task assigned

responsible and ensured that overall operations were running smoothly on both the front end and back end of the café.
Some of the job duties were as follows: Provided excellent service to customers, Created and served a selection of Ten Thousand Café’s beverages using various brewing techniques and preparation methods. Prepared and serve Ten Thousand Café’s food items.

Worked in different restaurants promoting the TEQUILA CAZADORES drink to the customers, serving the clients small shots and free drinks around the tables in different restaurants or events. We were scheduled to work as a freelance, or on call and in different boroughs such as Queens, Brooklyn and Manhattan

Greeted customers, present menus, and explain daily specials to customers. -Answered questions related to the menu items -Take food and beverages orders from customers -Relayed food and beverage orders to the kitchen staff -Prepared itemized checks and take payments from customers
Experience in food and beverage industry -Greet customers as they enter -Gaved customers coffee drinks and answered all questions regarding ingredients or concerns they may have -Mindfulness around handling pastries and product . Took orders while paying attention to details

Worked in a team dynamic and independently to increase the availability and visibility of products in local accounts.Sample and engage with drinkers at promotions and local festivals. Learned how to make truly hard seltzer and twisted tea more visible in top accounts through building displays, resetting coolers

Serve food and beverage to guests according to guests’ orders and/or banquet menu -Maintains appearance and cleanliness or food service areas during event -Replenishes food and beverage product -Provided excellent customer service, anticipating guests needs -Breaks down and cleans/sanitizes food service areas, workstations, and equipment Maintains a positive attitude towards guests, customers, clients, co-workers, etc. -other duties and tasks were assigned by manager.

Metlang is a government contractor that supplies linguistic support to U.S Federal Law enforcement agencies, including the Department of Homeland Security and the Department of Justice. As a Translator, some of the responsibilities included: Interpretation, translation, and monitoring of sensitive audio tapings through the use of sensitive Title III software, and of documents for the Department of Justice, and other local, state, and federal Law enforcement, Analytical Services and Foreign Language Transcription/Translation.
Other responsibilities included gathering of intelligence, preparation and submission of evidence for criminal proceedings. Translated and transcribed pertinent documents and evidence from Spanish to English and vs, conducted final edit and quality control of documents.Other responsibilities included gathering of intelligence, preparation and submission of evidence for criminal proceedings. Translated and transcribed pertinent documents and evidence from Spanish to English and vs, conducted final edit and quality control of documents

Worked in the festival /2017/2018 /2019 Helped to coordinate the event with the other ambassadors assigned to work in the event, organizing and decorating the place. Oversee event set-up and strike of all festival special events. Recruit, schedule and manage volunteers for general event duties and specialized teams.
Work with product suppliers to schedule and coordinate deliveries, and sponsor arrivals. MARKETING ASSISTANT / PROMOTORA Radio
Station (Radio Unica)–New York, NY