Talent Best Practices



Great customer service goes a long way. By taking a "hospitality-driven” approach to customer service you'll be setting yourself up for success, and over time it will...
An on-camera interview is a useful tool for promoting your restaurant, products, and yourself. While each interview and audience may look for something different,...
Maintaining a great flow under high intensity and sometimes unpredictable circumstances can break many people, but for hospitality professionals, it’s what drives them. Service is...
The opening and presentation of a bottle of wine correctly is a simple way to...
Aug 17, 2020
Decanting is the process of separating the wine from the sediment that can accumulate in...
Aug 11, 2020
The host of the restaurant is a critical role on a restaurateur’s staff list. In...
Jul 27, 2020
As restaurants and bars begin to rehire teams, interviews are likely to be conducted online...
May 19, 2020
After months of closures and limited operations, restaurants are beginning to reopen across the country...
May 12, 2020
The Covid-19 pandemic has led the hospitality industry into unchartered waters, and many in the...
Mar 19, 2020
Béchamel, Velouté, Espagnole, Hollandaise, and Sauce Tomat are the five foundational sauces, commonly referred to...
Feb 18, 2020
The saying "you never get a second chance to make a good first impression" holds true for...
Feb 4, 2020
If making a move in the hospitality industry is part of your plan for the new year -- whether you work on...
Jan 21, 2020
According to Food Allergy Research and Education (FARE) the "Big 8" are responsible for 90 percent of...
Jan 14, 2020
From advice for having a successful shift to tips on improving food costs, we covered a lot...
Dec 31, 2019
While white may seem like a challenging color for a uniform that is a likely...
Dec 10, 2019