Required Years of Experience
3 years
Job Details
We're seeking an experienced and motivated Floor Manager. The ideal candidate is passionate about hospitality, thrives in a fast-paced environment, and is committed to delivering exceptional guest experiences while maintaining high operational standards.
Responsibilities-
Operations: Oversee daily operations, ensure smooth service, maintain cleanliness, manage inventory and equipment, and uphold property standards.
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Financial Management: Monitor sales, verify transactions, oversee deposits, authorize comps and voids, and help control operating costs.
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Team Management: Support hiring, training, scheduling, employee development, performance reviews, and disciplinary matters.
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Guest Relations: Address guest concerns, manage reservations, ensure responsible alcohol service, and maintain positive guest relationships.
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Compliance: Ensure adherence to company policies, sanitation standards, safety regulations, and applicable employment laws.
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Reporting: Maintain management logs, review reports, monitor labor, and communicate operational updates.
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General: Attend management meetings, complete assigned projects, stay informed on industry trends, and maintain a professional appearance.
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3+ years of management experience in a full-service hospitality operation or equivalent experience.
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Proficiency in Microsoft Office and general computer functions.
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Strong knowledge of POS systems.
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Strong leadership, communication, and organizational skills.
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Obtain required state and city sanitation certifications.
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Complete the management training program.
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Work a flexible schedule, including nights, weekends, and holidays.
Compensation Details
Compensation: Hourly ($30.00)
Benefits & Perks: Commuter Benefits
Required Skills
Ability to Work Under Pressure
Strong Problem Solving Skills
Attention to Detail
Customer Service Orientation
Ability to Multitask
Conflict Resolution skills
Time Management Skills
Adaptability
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Bar / Lounge
Part of Gerber Group
The Campbell – located in Grand Central Terminal at 15 Vanderbilt Avenue, just off 43rd Street - is an iconic New York institution, thoughtfully restored to its original grandeur by Gerber Group. The restoration, directed by internationally renowned design firm Ingrao Inc., maintains the integrity of the property’s historic architecture while introducing contemporary design elements, which together create a refined yet approachable atmosphere.
Paying homage to the legacy of John W. Campbell, a Jazz Age financier who converted the space to his private office and reception hall in 1923, The Campbell showcases many of the thirteenth century Florentine-inspired design intricacies that upheld its legendary allure, including soaring, 25-foot hand painted ceilings, a grand stone fireplace, Campbell’s personal steel safe, a century-old leaded glass window and original millwork.
The Campbell provides three unique experiences: The Campbell Bar, the timeless office thoughtfully curated with updated quartzite accents, bold brass finishes and custom wood, mohair and leather furnishings in rich hunter green, midnight blue and red tones; The Campbell Palm Court, an indoor oasis and lounge surrounded by towering palm trees with a view into the main terminal; and The Campbell Terrace, a sweeping outdoor covered veranda complete with a full bar.
Gerber Group’s selection of classic and modern cocktails, that highlight fresh ingredients, wines and locally brewed craft beers, are complemented by a menu of elevated bar fare and lunch specialties, including small plates, soups, salads and sandwiches.
