Required Years of Experience
2 years
Job Details
We are looking for a dynamic, customer-focused individual to join our team as a Host. This is a seasonal position with the potential opportunity to transition into a full-time role. The ideal candidate is a team player who thrives in a fast-paced, high-volume environment and is committed to providing exceptional guest service from the moment each guest arrives.
Responsibilities:
- Greet guests warmly and professionally, creating a welcoming first impression.
- Manage reservations according to company standards and seating procedures.
- Answer reservation calls and accurately record guest information.
- Confirm reservations in accordance with established procedures.
- Seat guests efficiently and evenly to ensure smooth service and balanced server sections.
- Maintain a thorough knowledge of the venue, including menus, cocktails, and amenities, to assist guests.
- Follow all reservation policies and communicate them clearly to guests.
- Monitor the host stand and lobby area, including coordinating with the bus team to ensure cleanliness and readiness.
- Remain calm and professional while working in a fast-paced environment.
- Communicate effectively with guests, team members, and management.
- Learn and efficiently operate the walkie-talkie and telephone systems.
- Report guest concerns or operational issues to management promptly.
- Work collaboratively with the team to provide an exceptional guest experience.
Requirements:
- Must have at least 2 years of high-volume restaurant, bar, or lounge experience.
- Previous bar/lounge experience is required.
- Excellent interpersonal and communication skills, with a passion for delivering outstanding hospitality.
- Ability to multitask and work efficiently in a fast-paced environment.
- Attention to detail and a commitment to maintaining high standards of service.
- Flexible schedule, including evenings, weekends, and holidays.
Compensation Details
Compensation: Hourly ($22.00)
Benefits & Perks: Commuter Benefits
Required Skills
Ability to Thrive in a Fast Paced Environment
Strong Organizational Skills
Problem Solving Skills
Ability to Work Under Pressure
Customer Service Orientation
Time Management Skills
Adaptability
Team Collaboration
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American
Bar / Lounge
Part of Gerber Group
The Campbell – located in Grand Central Terminal at 15 Vanderbilt Avenue, just off 43rd Street - is an iconic New York institution, thoughtfully restored to its original grandeur by Gerber Group. The restoration, directed by internationally renowned design firm Ingrao Inc., maintains the integrity of the property’s historic architecture while introducing contemporary design elements, which together create a refined yet approachable atmosphere.
Paying homage to the legacy of John W. Campbell, a Jazz Age financier who converted the space to his private office and reception hall in 1923, The Campbell showcases many of the thirteenth century Florentine-inspired design intricacies that upheld its legendary allure, including soaring, 25-foot hand painted ceilings, a grand stone fireplace, Campbell’s personal steel safe, a century-old leaded glass window and original millwork.
The Campbell provides three unique experiences: The Campbell Bar, the timeless office thoughtfully curated with updated quartzite accents, bold brass finishes and custom wood, mohair and leather furnishings in rich hunter green, midnight blue and red tones; The Campbell Palm Court, an indoor oasis and lounge surrounded by towering palm trees with a view into the main terminal; and The Campbell Terrace, a sweeping outdoor covered veranda complete with a full bar.
Gerber Group’s selection of classic and modern cocktails, that highlight fresh ingredients, wines and locally brewed craft beers, are complemented by a menu of elevated bar fare and lunch specialties, including small plates, soups, salads and sandwiches.
