Required Years of Experience
2 years
Job Details
The Mark Restaurant by Jean-Georges is Seeking Experienced Servers!
THE BRAND
Jean-Georges Management is built on a powerful culinary foundation and has evolved into a reputable and award-winning restaurant group. From inception, Chef Jean-Georges Vongerichten placed emphasis on the importance of providing the very best in culinary and tailored hospitality, which has resulted in the success of an acclaimed constellation of international restaurants. With over 60 restaurants located worldwide, we continuously strive towards excellence and rely on the support of our culinary and hospitality team members to contribute to our worldwide operations.
POSITION SUMMARY
The Server will be responsible for providing excellent table service to guests by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience
ESSENTIAL JOB RESPONSIBILITIES
- Anticipate the guests’ needs and as an expert on the menu options
- Describe the selection of food & beverage menu items to guests
- Offer interesting, and vivid descriptions of each item’s origin, taste, and preparation methods
- Communicate guest orders including any special needs or requests to the kitchen using point-of-sales system
- Expertly coordinate food timing between courses
- Check completed kitchen orders with the guest’s original order
- Anticipate guest needs to ascertain satisfaction and respond urgently and appropriately to guest concerns and requests
- Ability to appropriately upsell
- Properly process payments
- Complete side work and tasks as assigned by management
- Maintain assigned section with urgency while able to multi-task and observe entire dining room
KNOWLEDGE, EXPERIENCE & SKILLS
- Minimum of two (2) years of restaurant experience; fine dining and high-volume experience required
- TIPS Training Certificate needed
- A passion for food, wine and service
- A strong sense of urgency
- Strong organization skills
- Ability to deliver unsurpassed hospitality and guest experience
- Strong interpersonal and communication skills
- Mastery of tableside etiquette
- A desire for growth
- Have long-term goals in the service industry
- A rigorous attention to detail
- Ability to take direction and execute
- Basic Math skills
- High standards for cleanliness of workspace and service areas
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Professional demeanor, polished appearance with the ability to exceed guest's expectations
PHYSICAL REQUIREMENTS
- Ability to perform essential job functions safely and successfully consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
- Must be able to lift and carry up to 25 lbs; Ability to stand for prolonged periods of time and climb steps regularly.
- Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
COMPENSATION
The base pay range for this position is minimum wage and a tip credit is taken when applicable. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications, and skills, etc.
Jean-Georges is an Equal Opportunity Employer.
Compensation Details
Compensation: Hourly ($11.35) plus tips
Estimated Weekly Tips: $1,500.00
Required Skills
Excellent Table Service
Maintaining Professionalism
Customer Service Orientation
Attention to Customer Satisfaction
Ability to Work Under Pressure
Team Collaboration
Adaptability to Changing Environments
Time Management Skills
Read more
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Part of Restaurants by Jean-Georges
The Mark Restaurant by Jean-Georges is a celebrated dining destination located within The Mark Hotel, one of New York City’s most iconic and luxurious addresses on Manhattan’s Upper East Side. Helmed by world-renowned chef Jean-Georges Vongerichten, the restaurant seamlessly blends Jean-Georges’ signature culinary excellence with the elegance and sophistication of The Mark.
Serving breakfast, lunch, dinner, and late-night dining, The Mark Restaurant is a neighborhood favorite and global hotspot for hotel guests, New Yorkers, and international visitors alike. The menu features Jean-Georges’ contemporary French techniques with a seasonal focus, complemented by a dynamic cocktail program and an exceptional wine list. Guests can enjoy refined dining in the restaurant, casual bites at the bar, or private meals in The Mark’s elegant event spaces.
Culture & Team
At The Mark Restaurant, hospitality is at the heart of everything we do. Our team is built on collaboration, precision, and a passion for delivering world-class service. We are committed to fostering a positive and professional work environment that encourages growth, creativity, and excellence.
Why Work With Us?
Work alongside one of the most celebrated chefs in the world, Jean-Georges Vongerichten
Be part of a highly reputable, award-winning restaurant team
Opportunities for career growth within Jean-Georges Management Group’s global portfolio
A professional and supportive work culture focused on training, development, and excellence
Exposure to a high-profile clientele and a dynamic, fast-paced luxury environment
