Zeyna Anderson

Facilitate high-impact leadership development programs for organizational clients, delivering both virtual and in-person learning experiences for diverse professional audiences. Serve as a strategic advisor and reviewer for merit-based leadership development initiatives with Washington, DC–based organizations, supporting program design, participant selection, and overall program quality. Design and develop customized leadership curricula and provide coaching to both domestic and international clients, strengthening leadership capacity and organizational effectiveness across regions and cultures.

Designed and delivered multi-day senior-level leadership courses for U.S. Ambassadors, Deputy Chiefs of Mission, and Office Directors. Developed, coordinated, and delivered executive‑level organizational and professional development services designed to improve the operational effectiveness of State Department Bureaus, offices, and overseas missions. Possesses expert professional knowledge of the theories, concepts, principles, and practices of education and training relative to senior leadership and management training, course design, executive coaching, and organization development to plan and carry out a wide range of highly complex assignments to support the functional responsibilities of the Department. Demonstrated expertise in interpersonal and communication skills and using participatory training and facilitation techniques for the delivery of leadership, management, and interpersonal skills training in high stakes environments. Served as an adjunct Leadership Coach providing executive coaching services to Department staff.

Coordinated and facilitated instructionally sound experiential workshops and leadership development programs, while simultaneously managing the curriculum design and evaluation of learning activities. Promoted innovative and inclusive approaches to support adult learning, instructional design, and messaging. Served as course manager for designated portfolio courses, modules, and other events. These courses consisted of train-the-trainer, presentation, facilitation, professional and technical development, and organizational development skills. Provided consulting services, meeting facilitation support, training design and delivery, staff development, program development, assessment, and evaluation to the Department of State staff, offices, and workgroups.

Bureau for Global Health, Global Health Professional and Organizational Development Program (GHPOD II)

Led the design and delivery of a virtual leadership training program for Foreign Service Officers (FSOs) and Foreign Service Nationals (FSNs) abroad, to support the capacity strengthening of FSO and FSN leaders during the COVID-19 pandemic. Administered professional development training programs focused on leadership development and cultural change in the Bureau for Global Health. Led multiple facilitation teams responsible for the implementation of instructor-led and virtual instructor led training sessions. Facilitated and co-facilitated learning experiences of varying length. Conceptualized and advanced course design to reach a variety of diverse audiences, particularly Bureau staff at USAID missions. Traveled to USAID missions abroad to deliver courses and engage stakeholders.

Human Capital and Talent Management Bureau, Training and Support Services

Delivered training to diverse audiences within USAID bureaus and missions through instructor led classroom and distance learning courses pertaining to technical interfaces. Traveled intermittently to USAID missions abroad to facilitate multi-day training sessions. Performed regular needs assessments and curriculum review to ensure training materials were relevant and up to date. Navigated the USAID Learning Management System (LMS) portal to access courses, make changes to scheduling, and to notate attendance for participant credit.

Facilitated requests for a variety of Family Readiness technical and personal development training and education programs; coordinated with military commands to recommend courses aligned to organization requirements. Facilitated training and education events for military, contracted, and private sector personnel seeking employee development and to strengthen internal group dynamics. Applied facilitation techniques geared towards demographics and unit objectives; provided web-based training upon request. Routinely worked with external management officials to resolve unique or complex issues to foster strong working relationships. Partnered with the Marine Corps Community Services Human Resources department to offer training to internal staff; mentored and coached internal staff, Marines, and their spouses.