Garrett West

Restructured training, development and hiring procedures.
Increased inventory management, an placed needed controls.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly
service.

Set pricing structures according to market analytics and emerging trends.
Promoted business on social media platforms to maximize brand identity and generate
revenue.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Developed and implemented successful sales strategies to meet business goals.

Generated thorough and useful reports for use in business decision-making.
Reviewed established procedures to assess areas in need of improvement.
Assessed employees through on-site observation and interviews to determine strengths and
weaknesses in work performance, methods and team functions.
Optimized profits by controlling food, beverage and labor costs.

Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Resolved and investigated complaints regarding service, food quality and.
Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.

Opened the restaurant
Dealt with all the new vendor, technology, and layout assistance Stayed
Completed thorough opening, closing and shift change functions to maintain operational
standards each day.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Reviewed completed work to verify consistency, quality and conformance.
Supervised activities of dining room staff to maintain service levels and support guest needs.

Led employee evaluations with constructive feedback to boost performance.
Designed sales and service strategies to improve revenue and retention.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Maximized time and employee productivity, consolidating data, payroll and accounting
programs into centralized systems

Supervised employees through planning, assignments and direction.
Tracked monthly sales to generate reports for business development planning.
Recruited, trained and empowered employees to achieve key performance indicators.
Recruited, interviewed and hired qualified staff for open positions.

Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Coached staff on strategies to enhance performance and improve customer relations.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Motivated and led team members to work together to achieve targets.
Managed store cash intake with high accuracy and prepared daily bank deposits.
Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
Applied knowledge of coverage needs and individual employee strengths to produce
successful team schedules.

Trained employees on duties, policies and procedures.
Created schedules and monitored payroll to remain within budget.
Administered employee discipline through verbal and written warnings.

Set pricing structures according to market analytics and emerging trends.
Promoted business on social media platforms to maximize brand identity and generate
revenue.
Supervised performance of workers with goals of improving productivity, efficiency and cost
savings

Provided exceptional service to high volume of daily customers.
Operated POS terminals to input orders, split bills and calculate totals.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Checked with customers to determine satisfaction with meals, promptly taking action to
correct problems