Guest Relations



With ever-changing culinary trends, paper thin margins, no shows (seriously?!?), and hours that suggest Dolly Parton retitle her signature song to “Working 9 to...
Being able to effectively and succinctly communicate with your team while in the dining room with guests is an art in an of itself....
Regardless of the role you’re currently working, being versed in restaurant lingo, terms and slang can go a long way, especially when it comes...
“I would probably drink sake out of a paper bag and enjoy it… I think...
Apr 10, 2018
"English training can be an agent of change in the hospitality industry. It strengthens an employee's...
Mar 20, 2018
To get where we want to go, we must first begin. In hospitality, even what...
Aug 15, 2017
What your guest takes away from their dining experience is important. In many ways, it’s...
Jan 24, 2017
While the holidays are certainly one of the busiest times for our industry, many managers...
Dec 6, 2016