Required Years of Experience
3 years
Job Details
Multiple James Beard Award–winning restaurateurs Stephen Starr and Keith McNally joined forces to revive Pastis New York, the iconic French brasserie that helped establish the Meatpacking District as one of New York City’s premier dining destinations.
Rooted in the spirit of the traditional Parisian brasserie, Pastis brings together classic French cuisine, timeless design, and an unmistakable sense of occasion. From its signature curved zinc bar and vintage mirrors to its mosaic-tiled floors and warm, intimate lighting, Pastis offers an atmosphere that is both effortlessly sophisticated and genuinely welcoming.
Serving breakfast, weekend brunch, lunch, and dinner, Pastis is a destination for both neighborhood regulars and visitors from around the world. The restaurant is part of a growing collection of celebrated destinations, with additional locations in Miami, Washington, D.C., Nashville, and West Palm Beach.
We are seeking an accomplished and hospitality-driven Maître d’ to lead the guest experience at the front door. We are looking for a polished, intuitive, and confident hospitality professional who understands that exceptional service begins long before a guest reaches the table.
The ideal candidate possesses a natural sense of warmth, impeccable interpersonal skills, and the ability to navigate a dynamic, high-volume dining room with composure and discretion. This individual understands the importance of anticipating guest needs, cultivating lasting relationships, and setting the tone for an exceptional dining experience from arrival through departure.
As a key presence in the restaurant, the Maître d’ will serve as an ambassador of Pastis, balancing operational excellence with genuine hospitality while establishing a welcoming, seamless, and memorable experience for every guest.
This full-time position offers a comprehensive package including:
- An hourly rate ranging from $40 - $50
- Medical, Dental, and Vision Benefits Coverage
- Paid Vacation & Sick Time
- Commuter Benefits Program
- Referral Bonus Programs
- Dining Discounts at over 25 Affiliated STARR Restaurants
- Opportunity for Career Advancement and Professional Growth
- A minimum of 3 years of experience in a Maître d’, Head Host, or senior front-of-house leadership role within an established, high-volume restaurant.
- A demonstrated understanding of elevated hospitality, guest relations, and the nuances of managing a sophisticated dining room.
- Exceptional interpersonal skills and the ability to establish authentic connections with guests, cultivate regular clientele, and recognize the importance of personalized service.
- A confident and composed presence, with the ability to exercise sound judgment, make informed decisions independently, and navigate challenging guest situations with diplomacy and discretion.
- Strong organizational and communication skills, with the ability to oversee reservations, manage guest flow, and maintain a seamless arrival experience.
- Professional telephone etiquette and articulate communication skills, with the ability to represent the restaurant with warmth, clarity, and confidence.
- The ability to remain poised, attentive, and solutions-oriented in a fast-paced environment while maintaining the highest standards of hospitality.
- A genuine passion for the restaurant industry and an appreciation for the details that distinguish exceptional hospitality.
Compensation Details
Compensation: Hourly ($40.00 - $50.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Potential Bonuses, Dining Discounts, Wellness Program
Required Skills
Customer Service
Leadership
Customer Service Skills
POS Systems
Conflict Resolution
Conflict Resolution skills
Relationship Building
Communication Skills
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Part of STARR Restaurants
The beloved New York City restaurant Pastis reopened its doors in 2019 in the Meatpacking District just steps away from its original location. Pastis features elements similar to the original such as the restaurant’s classic curved zinc bar outfitted with signature subway tiles, vintage mirrors with handwritten daily specials, and a mosaic-tiled floor. Guests can find the classic bistro fare Pastis was known for, with a menu that offers breakfast, lunch, dinner, and brunch.
We are thrilled to share Pastis opened in the vibrant Wynwood Arts District of Miami in April '23 and we look forward to opening in Washington D.C., and Nashville soon!
