Required Years of Experience
2 years
Job Details
The Assistant General Manager seeks to foster a welcoming, guest centered experience for guests of our restaurants through strong service training, holding to the standards of the EnjoyAM Restaurant Group, and managing the systems of the FOH team, with a special focus on the servers during any particular shift. The Assistant General Manager is also responsible for restaurant set up and break down as well as MOD shifts to cover the general manager during absence. The assistant general manager assists the general manager with operations when necessary to further their professional skill set and ready them for restaurant management.
Responsibilities and Duties
- Monitor supplies and inventory to make sure they’re used properly and efficiently and that we adhere to the store budget.
- Assign duties to crew members and create work schedules.
- Recruit and train team members to excel in their position and mentor team members to grow their professional skill set for promotion
- Assist with administrative activities.
- Ensure guest satisfaction through interaction with guests and support of team members service execution
- Engage in educational opportunities in order to remain up-to-date on the latest industry techniques, tools and trends.
- Engage in opportunities that can add to overall workplace accomplishments.
- Perform any other duties and responsibilities as needed
Assistant General Managers work nights, weekends, and some holidays and typically work a five day work week. General Managers receive paid time off and assistance with health, dental, and vision insurance as well as access to group life and accident insurance.
Skills & Qualifications
- High School Diploma or GED
- At least three years of experience with a full service dining establishment
- Leadership and time-management skills
- Knowledge of proper food handling techniques and procedures
- Demonstrated customer and personal service skill
- Ability to work as part of a team, collaborating on guest centered service
- Interpersonal skills to interact with a variety of other people, such as waitstaff, dishwashers, management and sometimes customers
- Calm demeanor to work in a high-stress, fast-paced environment
- Ability to stand for long periods
- Ability to lift up to 50lbs
Compensation Details
Compensation: Salary (Based on Experience)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts
Required Skills
Strong Service Training Capabilities
Ability to Manage Foh Team Systems
Effective Communication Skills
Experience in Restaurant Set Up and Break Down
Organizational Skills for Managing Supplies and Inventory
Ability to Cover for the General Manager During Absence
Mentoring and Coaching Abilities
Operational Assistance Skills
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Italian
Upscale Casual
Part of Enjoy A|M Restaurant Group
Josephine Estelle is a neighborhood Italian-American eatery from James Beard Award-nominated Chefs Andy Ticer and Michael Hudman, the team behind Memphis favorites Andrew Michael Italian Kitchen, Hog & Hominy, and Catherine & Mary's. Presenting classic Italian favorites inspired by the bounty of the American South, the seasonal menu draws inspiration from local farm partners, showcasing dishes like Chicken Parm with Tuscan Potatoes and Halibut with Fava Beans and Shellfish Burro, and authentic, housemade pasta staples like Spaghetti and Meatballs with Maw Maw’s Gravy and Baked Ziti Amatriciana, alongside a curated wine list and a thoughtful cocktail program. Bathed in natural light and soft elegance by day and set against a chic backdrop of earthy greens and warm browns for a warm, sophisticated evening feel, Josephine Estelle is instantly timeless and welcoming.
