Server

Position: Server

About Saba:

Saba, meaning "Grandfather" in Hebrew, is the flagship restaurant of Pomegranate Hospitality, located in the vibrant Uptown neighborhood of New Orleans. Saba is more than just a dining experience; it is a journey through the rich culinary landscape of Israel, guided by the heritage and personal stories of Chef Alon Shaya. At Saba, we draw inspiration from the diverse influences of the Middle East, Europe, and North Africa, offering our guests a unique taste of this ever-evolving cuisine. From the moment our guests step in, they are immersed in the warmth of our wood-fired pita bread, baked just steps from their table, and the bold flavors of dishes that celebrate the rich culinary traditions of Bulgaria, Yemen, Syria, Morocco, Turkey, Palestine, and Greece.

At Saba, we are committed to sourcing the freshest seafood, meats, and produce from local farms around New Orleans, LA. These ingredients are transformed into family-style platters that are both comforting and innovative, served in a setting that reflects our deep respect for the cultural intersections that have shaped our menu.

Our Mission & Core Values:

At Saba, our core values guide the way we work, lead, and serve each day. We believe in shared prosperity, recognizing that when our guests, teams, and business succeed together, we build a stronger and more sustainable future. We approach challenges as resilient problem solvers, meeting the demands of hospitality with adaptability, creativity, and teamwork. Accountability drives our growth through ownership, consistency, feedback, and continuous improvement. Above all, we believe in the power of good deeds, showing up each day with kindness, professionalism, and genuine care for one another, our guests, and our community. Together, these values are the foundation of our culture and our commitment to hospitality with purpose. 

Job Overview:

The Server at Saba is responsible for delivering exceptional dining experiences to our guests by providing attentive, knowledgeable, and friendly service. As a Server, you will guide guests through the menu, offer suggestions, take orders, and ensure that each course is delivered promptly and accurately. You are the primary point of contact for our guests during their meal, and your goal is to create a welcoming atmosphere that reflects the warm hospitality and high standards of Saba.

Key Responsibilities:

• Greet guests warmly and provide a brief introduction to the menu and dining experience.
• Take accurate food and beverage orders and relay them to the kitchen and bar staff efficiently.
• Serve food and beverages promptly, ensuring that all items are delivered correctly and in a timely manner.
• Monitor guest satisfaction throughout the meal, promptly addressing any concerns or special requests.
• Provide guests with menu recommendations and be knowledgeable about the ingredients, preparation methods, and potential allergens in each dish.
• Maintain cleanliness and organization of the dining area, including resetting tables between guests.
• Assist with opening and closing duties as required, ensuring that the dining area is ready for service.
• Handle cash and credit card transactions accurately and securely.
• Work collaboratively with the culinary and service team to ensure a seamless dining experience for all guests.
• Perform all other duties as assigned.

Qualifications:

• Previous experience as a server or in a similar role in a high-volume restaurant is preferred.
• Strong communication and interpersonal skills, with the ability to interact effectively with guests and team members.
• Excellent organizational skills, with the ability to manage multiple tasks in a fast-paced environment.
• A friendly and professional demeanor that embodies the spirit of hospitality.
• Ability to work flexible hours, including nights, weekends, and holidays.

Physical Requirements:

• Standing and walking for extended periods, often for the entire shift.
• Lifting and carrying trays, plates, and other items weighing up to 25 pounds.
• Bending, reaching, and stooping to perform tasks around the dining area.
• Ability to work in a fast-paced environment with a high level of activity.

Joining the Saba team means becoming part of a family that is passionate about food, culture, and creating memorable experiences for our guests. If you share our values and are excited to contribute to a dynamic and supportive team, we invite you to apply and be a part of our story.