Required Years of Experience
2 years
Job Details
Aska, a renowned 2-Star Michelin restaurant in Williamsburg, is seeking a dedicated and polished Guest Relations Specialist to join our esteemed team. We pride ourselves on delivering exceptional dining experiences, and the Guest Relations Specialist plays a vital role in ensuring our guests feel welcomed and cared for from the moment they connect with us.
Key Responsibilities:- Answering phone inquiries and assisting with guest questions.
- Responding promptly to reservation emails with professionalism and courtesy.
- Assisting guests with bookings, ensuring all reservations are accurately recorded.
- Preparing and managing reservation reports and VIP reports for the team.
- Greeting and seating guests with warmth and efficiency during service.
- Collaborating with the FOH team to ensure seamless service and exceptional guest experiences.
- A professional demeanor with a passion for hospitality and guest service.
- Excellent communication skills, both written and verbal.
- Ability to multitask and manage time effectively in a high-paced environment.
- Previous experience in a fine dining setting is a plus, but not required.
- A positive attitude, attention to detail, and a team-oriented mindset.
- Competitive compensation at $25/hr, plus tips.
- Opportunity to work in a prestigious, 2-Star Michelin restaurant.
- A supportive and collaborative work environment.
- Opportunities for professional growth within our team.
Join us at Aska and be part of a culinary journey that redefines fine dining in Brooklyn. If you have a passion for guest service and are committed to excellence, we would love to hear from you.
To Apply: Please submit your resume and a brief cover letter detailing your experience and interest in the role.
Compensation Details
Compensation: Hourly ($25.00) plus tips
Required Skills
Excellent communication skills, both written and verbal
Strong Interpersonal Skills
Ability to Multitask and Manage Time Effectively in a High Paced Environment
Problem Solving Abilities
Professional Demeanor With a Passion for Hospitality and Guest Service
Adaptability in a Fast Paced Environment
Adaptability
Attention to Detail
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Aska is a restaurant created out of a desire to create an unparalleled dining experience that will have a lasting impact on the culinary and cultural scene. Established in Brooklyn, New York, and inspired by the Nordic Region, the restaurant’s overall philosophy and design is an expression of both cultures and their immediate surroundings.
A strong sense of hospitality and community guides the restaurant, from unpretentious and sincere service to safe and supportive work practices. Aska also works closely with farmers and producers who share a respect for nature and for a sustainable way to promote the industry and its trades.
While Aska aims to elevate the standards of the restaurant industry and to achieve the highest distinction in food and service, Aska’s ultimate goal is to make people happy.
Awards / Distinctions
2026
2026
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