Host

Haus of Brunch is seeking a friendly and professional Host to be the first point of contact for our guests. This role is essential in creating a welcoming atmosphere, managing reservations, coordinating seating, and ensuring a seamless dining experience. As a Host, you will set the tone for exceptional service by providing warm hospitality and efficient table management in a fast-paced restaurant environment.

Key Responsibilities

Guest Experience & Seating Management

• Warmly welcome guests and ensure a friendly and professional first impression
• Manage the waitlist, providing accurate wait times and updates
• Escort guests to their tables, ensuring proper seating distribution for optimal service flow
• Assist guests with special seating requests and accommodate preferences when possible
• Monitor restaurant activity to ensure an efficient seating and dining flow

Reservation & Phone Management

• Answer incoming calls, take reservations, and relay messages professionally
• Maintain an organized seating chart to track reservations and walk-ins
• Utilize OpenTable or other reservation systems (knowledge of OpenTable is a plus)
• Provide guests with accurate information about the restaurant, menu, and policies

Team Support & Communication

• Collaborate with servers and kitchen staff to manage table assignments and guest expectations
• Assist servers with guest requests, special accommodations, and menu inquiries
• Relay VIP reservations and special occasions to management and service staff
• Support team members when needed to maintain a smooth and professional service environment

Restaurant Cleanliness & Organization

• Regularly inspect the dining area for cleanliness and organization
• Communicate with the cleaning team to address spills, sanitation needs, and overall restaurant upkeep
• Ensure menus, host stand, and waiting areas remain tidy and well-stocked

Qualifications

• Previous experience in a host or hospitality role preferred, but not required
• Strong communication and interpersonal skills
• Ability to multi-task in a fast-paced environment while remaining organized
• Customer service-oriented with a positive and welcoming attitude
• Proficiency in OpenTable reservation management is required.
• Flexibility to adapt to changing situations and work evenings, weekends, and holidays

Why Work With Us?

• Competitive pay starting at $15/hour
• Flexible scheduling options
• Opportunities for career growth and advancement
• A supportive and team-oriented work environment
• Convenient Parking: Reserved parking near the restaurant for easy access.

If you have a passion for creating memorable guest experiences and thrive in a fast-paced setting, apply today to join the Haus of Brunch team.