Required Years of Experience
3 years
Job Details
Position Title: Maître D’ (Front-of-House Lead)
Location: Chelsea, New York City
Employment Type: Full-Time
We are a small, high-volume fine dining restaurant in the heart of Chelsea seeking an experienced and polished Maître D’ to lead our front-of-house team and elevate the guest experience. This role is ideal for someone who thrives in a fast-paced, detail-driven environment and understands the balance between efficiency and hospitality at the highest level.
Key Responsibilities- Serve as the first and last point of contact for guests, ensuring a warm, professional, and memorable experience
- Manage reservations, seating flow, and table turns with precision in a high-volume setting
- Coordinate closely with management, kitchen, and service staff to maintain seamless operations
- Handle VIP guests, special requests, and guest recovery with discretion and poise
- Maintain an organized reservation system (Resy/OpenTable or similar)
- Lead and support the host team; train and uphold service standards
- Monitor dining room pacing and guest satisfaction in real time
- 3+ years of experience as a Maître D’, Head Host, or similar role in a fine dining or upscale restaurant
- Strong knowledge of reservation platforms and floor management strategies
- Exceptional communication and interpersonal skills
- Ability to multitask and remain composed under pressure
- Professional appearance and demeanor
- Flexible schedule, including evenings, weekends, and holidays
- $24-26/hr plus tips
- Dining perks and staff meals
- Opportunity to grow within a respected and ambitious restaurant team
You’re not just managing a door—you’re setting the tone. You understand that hospitality starts before the first course hits the table, and you take pride in orchestrating a dining room that feels both effortless and exceptional, even at full capacity.
To Apply:
Please submit your resume along with a brief note about your experience in high-volume fine dining and what hospitality means to you.
Compensation Details
Compensation: Hourly ($24.00 - $26.00) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts
Required Skills
Leadership
Customer Service Excellence
Attention to Detail
Problem Solving
Time Management
Team Collaboration
Adaptability
Conflict Resolution
Read more
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