Timeline of Growth with Culinary Agents

2013
Started using Self-Service platform for job marketing
2015
Migrated to Enterprise Contract with 9 locations
2020
Opened first restaurant outside of Chicago
2025
Operating 30+ restaurants across 5 states

Hiring at Scale

Supported rapid growth across four states, enabling consistent pipelines at both new and established restaurants.

Workforce Reach

Recruiting streamlined for ~2,200 employees across 30+ multi-state restaurants.

Talent Quality

Nearly half of front-of-house managerial hires in 2025 were sourced from Culinary Agents, reinforcing candidate fit and retention.

BOKA Restaurant Group

Founded in 2002 and headquartered in Chicago, BOKA Restaurant Group operates 30+ locations nationwide, including inIllinois, California, New York, Florida, and Tennessee. With 2,100+ employees, BOKA emphasizes culture-driven hiring, strong community partnerships, and a commitment to quality across its expanding portfolio.

  • People Coordinator:

    Santo Scavuzzo III

  • Business Plan:

    Enterprise Contract Job Marketing + ATS

  • Solution:

    Job Marketing, ATS, Employer Branding

The Challenge

Hiring Challenges of a Growing Group

As BOKA expanded into new states, their hiring needed to match the pace of growth while ensuring consistency and quality across FOH and BOH roles.

  • —
    Seasonal Spikes: Demand for talent surged during peak seasons, creating pipeline gaps
  • —
    High-Volume Review: Hundreds of applicants made screening and coordination difficult
  • —
    Fragmented Process: Early reliance on Craigslist and word-of-mouth lacked a central, industry-specific system
Why Culinary Agents

A Unified Platform for Growth

BOKA leverages Culinary Agents as its centralized platform, fully integrated into daily operations and manager training. This consistent adoption ensures efficiency, supports multi-state expansion, and drives higher-quality hiring outcomes.

  • Teamwide Adoption & Training: FOH and BOH managers trained on Culinary Agents as part of onboarding, ensuring consistent use across all restaurants.
  • Tools for Seasonal Surges: Boost and job marketing features enable BOKA to quickly respond to peak hiring cycles.
  • Multi-State Hiring: Flexible tools help managers source and match candidates across Illinois, California, New York, Florida, and Tennessee.
  • Quality Hiring: Trusted platform enabled ~50% of FOH managerial hires in 2025.

Results & Impact

Candidate Quality at Scale

Nearly half of FOH managerial hires in 2025 were sourced through Culinary Agents, ensuring strong candidate fit and long-term retention

Ease of Adoption

Managers integrate the platform into daily workflows and onboarding training

Brand Recognition

Boosted employer trust and visibility among candidates nationwide

Scalable Expansion

Supported hiring across multiple markets (Chicago, New York, Los Angeles, St. Petersburg, Nashville) while maintaining consistent standards

Strategic Value of Partnership

  • 1Efficient Workflow: Every hiring manager across 2,200+ employees relies on Culinary Agents, reinforced through internal interview training programs.
  • 2Employer Brand Impact: Increased visibility, credibility, and trust with candidates across Chicago, New York, Los Angeles, St. Petersburg, and Nashville.
  • 3Scalable Growth: Simplified the recruiting process to keep pace with expansion while maintaining high-quality standards.
  • 4Collaborative Hiring: Built-in features like notes, tags, and shared candidate records support cross-team alignment across FOH and BOH managers in a large, multi-concept group.

Notable Success Story

BOKA Restaurant Group has built a strong leadership bench and reliable talent pipeline through Culinary Agents. Standout individual hires combined with tools that make it easier to reach graduates and alumni have fueled both immediate staffing needs and long-term growth.
  • General Manager at Momotaro, Marissa White: Sourced through Culinary Agents and thriving as a key leader years later.
  • Front-of-House Leadership Hires: Half of managerial hires in 2025 were sourced through Culinary Agents, proving its central role in filling critical positions.
  • Graduate & Alumni Connections: Culinary Agents’ tools help BOKA efficiently reach industry-trained graduates and alumni, creating a steady flow of new talent.
Advice for Other Businesses
Just do it. Culinary Agents is built for hospitality, trusted across the industry, and makes hiring easier for every manager.

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