GM / AGM

In Tune Hospitality | New York, NY

New Restaurant Opening | Koakuma | Upper East Side

GM: 110,000 - 135,000 | AGM: 75,000 - 100,000

In Tune Hospitality is growing, and we're looking for exceptional hospitality professionals to join our senior management team as we prepare to open our newest concept, Koakuma, this winter, with another exciting opening planned for Spring 2027.

In Tune Hospitality is the group behind the Upper East Side's most beloved neighborhood destinations, including Nightly's, Uva, Uva Next Door, and Keys & Heels. Each has its own personality, but all share the same philosophy: beautiful spaces, great food and drink, warm hospitality, and rooms with soul.

We're looking for experienced, hands-on leaders who are passionate about hospitality, thrive in high-energy environments, and want to play a meaningful role in building something.

THE NEW CONCEPT: KOAKUMA

Koakuma is a "New York Japanese" restaurant and cocktail bar, bringing a New York perspective to traditional Japanese cuisine.

With a menu rooted in Japanese culinary traditions, featuring sushi, sashimi, signature rolls, and a full offering of hot and cold dishes, Koakuma will combine serious food and beverage with an ambient and energetic atmosphere.

Like all In Tune Hospitality properties, Koakuma will be beautiful but unpretentious, stylish yet welcoming, and unmistakably New York.

Located on the same Upper East Side block as our sister properties, Koakuma will benefit from an established network of operational support, shared resources, and a deeply rooted neighborhood presence.

GENERAL MANAGER - OPENING TEAM

We're seeking an experienced NYC General Manager to work closely with ownership and the Executive Chef to bring Koakuma from pre-opening development through launch and into successful daily operations.

This is an opportunity to help shape a restaurant from the ground up, with impactful involvement in its systems, service culture, team development, and the guest experience.

Key responsibilities include:

• Partnering with ownership and culinary leadership throughout pre-opening development

• Recruiting, training, and developing a strong opening FOH team

• Establishing operating procedures, service standards, and management systems

• Overseeing daily operations, scheduling, labor management, inventory, and financial performance

• Building a positive, accountable team culture rooted in genuine hospitality

• Delivering consistently excellent guest experiences in a high-volume environment

• Leading by example, remaining present on the floor, and stepping in wherever needed

Our ideal candidate:

• Has proven NYC General Manager experience in a high-volume, full-service restaurant

• Has successfully participated in a NYC restaurant openings, in a senior leadership capacity

• Demonstrates strong financial and operational acumen

• Is confident managing, mentoring, and developing diverse teams

• Is highly organized, proactive, adaptable, and solutions-oriented

• Understands how to balance elevated service standards with warmth, personality, and energy

• Is a hands-on leader who is as comfortable on the floor as they are managing the business behind the scenes

Experience with Japanese cuisine, sushi operations, or premium beverage programs is a big plus.

We're particularly interested in ambitious professionals who see this as more than their next GM position. As our group continues to grow, there is genuine potential for the right individual to evolve into a broader multi-unit leadership or Director of Operations role.

ASSISTANT GENERAL MANAGER

We're also seeking an experienced AGM who combines strong administrative and operational capabilities with natural leadership and exceptional people skills.

At In Tune Hospitality, we consider our AGMs senior members of the management team, with meaningful responsibility for service standards, staff development, operational execution, and guest experience.

The right candidate will be a confident presence on the floor, a trusted partner to the GM, and an approachable, respected leader to the wider team.

We're looking for someone who:

• Has proven AGM experience in a busy NYC restaurant

• Leads by example and genuinely enjoys mentoring and developing people

• Has strong organizational, scheduling, and administrative skills

• Can confidently oversee service and resolve challenges in real time

• Understands the importance of team culture, accountability, and consistency

• Is passionate about hospitality and motivated to grow professionally

THE OPPORTUNITY

As a growing hospitality group, we believe in nurturing talent, promoting from within, and giving strong leaders the opportunity to make a real impact.

Our properties operate within a close-knit neighborhood ecosystem, offering the personality and independence of individual restaurants alongside the support and resources of an established hospitality group.

Our management team is supported by dedicated administrative and HR resources, allowing our leaders to focus on building strong teams, running great services, and delivering exceptional hospitality.

Compensation & Benefits

• General Manager: 110,000 - 135,000 annually

• Assistant General Manager 75,000-95,000 annually

• Benefits and performance-based bonus opportunities based on salary and experience, with details discussed during the hiring process

• Opportunities for professional development and advancement within a growing group

Compensation is based on experience, qualifications, and demonstrated capabilities.

In Tune Hospitality is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you're a passionate hospitality professional who loves building teams, creating memorable guest experiences, and being part of an ambitious, creative restaurant group, we'd love to hear from you.