HOST

Opening Team

Lo Normali is a modern Israeli restaurant built around live fire, charcoal, and the culinary traditions that have shaped the modern Israeli table.

The restaurant features an open kitchen and an energetic dining room where hospitality, timing, and attention to detail are central to the guest experience.

Lo Normali is the newest concept from one of the country’s leading kosher hospitality groups. We are assembling an opening team of experienced hospitality professionals who want to help establish the standards, culture, and identity of the restaurant from day one.

Position: Host
Compensation: $18–$24 per hour, based on experience
Employment: Full-Time and Part-Time
Schedule: Sunday–Thursday
Restaurant Closed: Friday and Saturday

Position Summary

The Host is the first and last point of contact for our guests and plays a central role in shaping the overall experience at Lo Normali.

We are looking for polished, confident, warm, and highly organized hospitality professionals who understand how to manage a busy front door while maintaining composure, discretion, and genuine hospitality.

The ideal candidate has strong presence, excellent communication skills, impeccable attention to detail, and the ability to make every guest feel recognized and welcomed.

Qualifications

• 1+ years of host, guest-relations, or front-door experience preferred

• Previous experience in an upscale, fine-dining, luxury hospitality, or high-volume restaurant strongly preferred

• Polished and professional presentation

• Excellent grooming and attention to personal presentation

• Warm, confident, and engaging personality

• Strong verbal communication and interpersonal skills

• Ability to connect naturally with a wide range of guests

• Strong understanding of reservations, seating flow, and table management

• Working knowledge of Resy and restaurant POS systems preferred

• Excellent organizational skills and attention to detail

• Ability to remain composed and gracious during high-volume service

• Strong judgment and problem-solving ability

• Ability to handle VIPs, regulars, special occasions, and sensitive guest requests discreetly

• Reliable, punctual, and team-oriented

Role Responsibilities

• Welcome every guest with warmth, confidence, and professionalism

• Manage reservations, walk-ins, wait times, and seating flow

• Maintain accurate guest profiles, reservation notes, and preferences

• Recognize returning guests and help create personalized experiences

• Coordinate with management to maintain proper dining-room pacing

• Communicate table status and guest needs clearly to the service team

• Answer phones and respond to guest inquiries professionally

• Confirm reservations and assist with special occasions and requests

• Provide accurate wait-time expectations and manage delays with tact

• Maintain a clean, organized, and presentation-ready host stand and entrance

• Assist with guest recovery and escalate concerns appropriately

• Participate in pre-shift meetings and hospitality training

• Support the front-of-house team during peak periods

• Perform additional duties as assigned by management

The Guest Experience

At Lo Normali, the host stand is more than a check-in point. It is the front door of the restaurant and the beginning of the guest experience.

We are looking for hosts who can:

• Create an immediate sense of welcome

• Read the room and communicate with confidence and discretion

• Recognize regulars and remember guest preferences

• Manage VIPs and special requests professionally

• Maintain poise during busy and high-pressure moments

• Work closely with management to protect the flow of the dining room

• Represent the personality and standards of Lo Normali at all times

Why Lo Normali

• Join the restaurant from the opening stage and help shape its hospitality culture

• Work in a polished, quality-driven environment

• Structured service and hospitality training

• Opportunity to develop advanced reservation and guest-relations skills

• Clear room to grow into Lead Host, Maitre d’, and front-of-house leadership positions

• Opportunities for advancement within an established hospitality group

• Consistent Sunday–Thursday operating schedule

• Closed every Friday and Saturday

We are looking for hospitality professionals with presence — people who are polished, intuitive, organized, confident, and genuinely enjoy taking care of guests.

Physical Requirements

• Ability to stand and work for extended periods

• Ability to move throughout the restaurant as required

• Ability to bend, reach, and perform repetitive front-of-house movements

• Ability to lift and carry up to 25 pounds when necessary

• Ability to work at a host stand and use reservation and POS systems

• Reasonable accommodations may be provided in accordance with applicable law

About Lo Normali

Lo Normali is a modern Israeli restaurant built around live fire, charcoal, and the traditions that have shaped the Israeli table.

Our approach is rooted in serious food and beverage, thoughtful hospitality, strong technique, and high standards without unnecessary formality.

We are building a team of professionals who care about their craft, take ownership of their work, and want the opportunity to grow with the restaurant.

Lo Normali is an Equal Opportunity Employer.

To apply, please submit your résumé through Culinary Agents or email [email protected].