SERVER

Opening Team

Lo Normali is a new upscale modern Israeli restaurant in Hewlett, New York, centered around live-fire cooking and the modern Israeli table. The restaurant features an open kitchen built around charcoal and fire, creating a direct connection between the culinary team and dining room.

Lo Normali is building an opening team committed to genuine hospitality, professionalism, strong product knowledge, and precise execution.

Position Summary

The Server is responsible for providing polished, knowledgeable, and attentive service throughout the guest experience.

Servers are expected to guide guests confidently through the food and beverage menus, anticipate guest needs, maintain established service standards, and work closely with the culinary, bar, and support teams to deliver a seamless dining experience.

The ideal candidate understands elevated service while maintaining a warm, natural, and genuine approach to hospitality.

Role Responsibilities

• Provide warm, polished, and attentive service from greeting through farewell

• Guide guests through the menu and offer thoughtful food and beverage recommendations

• Maintain detailed knowledge of menu items, ingredients, preparation methods, dietary considerations, and allergens

• Develop a strong working knowledge of the wine, cocktail, and beverage program

• Anticipate guest needs and respond promptly and professionally

• Manage assigned tables efficiently while maintaining proper pacing and attention to detail

• Accurately take and enter orders into the POS system

• Communicate allergies, dietary restrictions, special requests, and modifications clearly to the kitchen and bar

• Coordinate with the kitchen, bar, food runners, and support staff to maintain proper timing and service flow

• Execute established steps of service, including table maintenance, coursing, resetting, clearing, and check presentation

• Maintain cleanliness, organization, and readiness of assigned sections and service stations

• Complete opening, closing, and assigned side work

• Participate in pre-shift meetings, menu tastings, training, and ongoing education

• Follow all food-safety, sanitation, and responsible alcohol-service procedures

• Support fellow team members and contribute to a respectful, professional work environment

• Perform additional duties as assigned by management

Knowledge, Experience & Skills

• 3+ years of serving experience in an upscale, fine-dining, or high-volume full-service restaurant preferred

• Strong commitment to hospitality and guest satisfaction

• Excellent verbal communication and interpersonal skills

• Strong food and beverage knowledge

• Wine, spirits, and cocktail knowledge strongly preferred

• Ability to learn and retain detailed menu and ingredient information

• Strong organizational and time-management skills

• Ability to remain composed and professional during high-volume service

• Strong attention to detail and table awareness

• Ability to accept direction and feedback professionally

• Reliable, punctual, and team-oriented

• Professional appearance and demeanor

• Knowledge of applicable food-safety and sanitation requirements

• Availability to work Sunday through Thursday, including evenings and holidays as required

Physical Requirements

• Ability to stand and walk for extended periods during service

• Ability to bend, reach, carry, and perform repetitive service-related movements

• Ability to safely lift and carry up to 25 pounds

• Ability to carry plates, trays, glassware, and other service items safely

• Ability to navigate all areas of the restaurant as required

• Reasonable accommodations may be provided in accordance with applicable law

Schedule & Benefits

• Restaurant operates Sunday through Thursday

• Closed every Friday and Saturday

• Full-Time and Part-Time opportunities available

• Structured opening-team training

• Professional, quality-driven work environment

• Opportunity for growth within an established hospitality group

Compensation

$11.35 per hour + tips

This position is eligible for a tip credit in accordance with applicable New York State wage-and-hour requirements.

Final compensation may vary based on experience, qualifications, and job-related skills, consistent with applicable law

About Lo Normali

Lo Normali is a modern Israeli restaurant built around live fire, charcoal, and the traditions that have shaped the Israeli table.

The kitchen is open, energetic, and deeply connected to the dining room. Our approach is rooted in serious cooking, strong technique, thoughtful hospitality, and a culture of high standards without unnecessary formality.

We are building a team of professionals who care about their craft, take ownership of their work, and want to help shape a restaurant from the ground up.

Lo Normali is an Equal Opportunity Employer.