Required Years of Experience
2 years
Job Details
The Assistant General Manager seeks to foster a welcoming, guest centered experience for guests of our restaurants through strong service training, holding to the standards of the EnjoyAM Restaurant Group, and managing the systems of the FOH team, with a special focus on the servers during any particular shift. The Assistant General Manager is also responsible for restaurant set up and break down as well as MOD shifts to cover the general manager during absence. The assistant general manager assists the general manager with operations when necessary to further their professional skill set and ready them for restaurant management.
Responsibilities and Duties
- Monitor supplies and inventory to make sure they’re used properly and efficiently and that we adhere to the store budget.
- Assign duties to crew members and create work schedules.
- Recruit and train team members to excel in their position and mentor team members to grow their professional skillset for promotion
- Assist with administrative activities.
- Ensure guest satisfaction through interaction with guests and support of team members service execution
- Engage in educational opportunities in order to remain up-to-date on the latest industry techniques, tools and trends.
- Engage in opportunities that can add to overall workplace accomplishments.
Assistant General Managers work nights, weekends, and some holidays and typically work a five day work week. General Managers receive paid time off and assistance with health, dental, and vision insurance as well as access to group life and accident insurance.
Skills & Qualifications
- High School Diploma or GED
- At least three years of experience with a full service dining establishment
- Leadership and time-management skills
- Knowledge of proper food handling techniques and procedures
- Demonstrated customer and personal service skill
- Ability to work as part of a team, collaborating on guest centered service
- Interpersonal skills to interact with a variety of other people, such as waitstaff, dishwashers, management and sometimes customers
- Calm demeanor to work in a high-stress, fast-paced environment
- Ability to stand for long periods
- Ability to lift up to 50lbs
Compensation Details
Compensation: Salary (Based on Experience)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts
Required Skills
Leadership Skills
Strong Service Training Capabilities
Strong Service Training Skills
Strong Service Training Abilities
Ability to Manage Foh Team Systems
Skills in Monitoring Supplies and Inventory Management
Budget Adherence Skills
Ability to Assign Duties and Create Work Schedules
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Part of Enjoy A|M Restaurant Group
Born and bred Memphians, Andy Ticer and Michael Hudman opened Andrew Michael Italian Kitchen in 2008 to feature innovative Italian cooking rooted in Southern tradition. The Chefs trained at Johnson and Wales University in Charleston, South Carolina and the Italian Culinary Institute in Calabria, Italy.
Their second restaurant, Hog & Hominy, is a wood burning, neighborhood eatery and was named one of the top new restaurants by GQ Magazine, Southern Living, and Bon Appetit as well as a semi-finalist for Best New Restaurant from the James Beard Foundation, which also named the chefs semi-finalists for the Best Chef: Southeast award for three consecutive years during 2012-2014, and a finalist for the award in 2015, 2016, 2017 and 2018. In 2013, they were awarded Food & Wine Magazine’s Best New Chefs Award and named in Starchefs.com’s 2014 Kentucky-Tennessee Rising Star Chefs. In his review of the restaurants in 2013, Pete Wells of the New York Times called the restaurants “A sibling rivalry worth diving into.”
Early 2015 saw the opening of the chefs’ third space, a craft butcher shop and café, complete with classic pastries, coffee, espresso. Porcellino’s Craft Butcher received four stars from The Commercial Appeal and made the Bon Appetit list of Top 50 new restaurants for 2015. The chefs opened Josephine Estelle in the Ace Hotel New Orleans in March 2016. The restaurant made Bon Appettit’s top 50 Best New Restaurants and Southern Livings Best New Restaurants in the South.
Catherine & Mary’s, the chefs’ first restaurant in Downtown Memphis, opened in September of 2016 and brought together their blend of grandmother cooking, Italian philosophy of dining, and southern ingredients to the heart of the city.
In January of 2018, the chefs opened their second downtown restaurant, located in the Old Dominick Distillery on South Front Street. This most recent addition embraces a new and exciting restaurant concept, featuring an open kitchen, wood fire cooking and a raw bar, all overlooking the Mississippi River in the South Main Arts District of Downtown Memphis.
Awards / Distinctions
20262025
