Counter Associate

Packer / Counter Team Member

$16.00 - $19.00 per hour | Full time or part time | New York, NY

Hikari Brunch Co. is hiring a Packer/Counter Team Member to join our team. We’re a modern Japanese breakfast and brunch concept looking for someone welcoming, organized, and attentive to the details that make every guest feel cared for.

You’ll greet guests, take orders, answer menu questions, and handle payments. You’ll serve neighborhood customers and hotel guests, help visitors understand our menu, explain pickup procedures, and provide a friendly, efficient experience whether they’re sitting down for breakfast or grabbing something on the way out.

You’ll also check and pack takeout and delivery orders, making sure each order has the correct items, sauces, utensils, and labels before handing it off. For hotel guest orders, you’ll follow our procedures to confirm guest details and coordinate pickups or handoffs with hotel staff as needed.

You’ll work closely with the kitchen to keep orders moving, communicate special requests, and flag missing items or delays. You’ll respond to guest questions with patience and professionalism, and bring concerns to a manager when needed. The job includes keeping the counter clean, restocking packaging and supplies, and helping with opening and closing tasks.

Counter service, restaurant, hotel, or customer service experience is preferred, but we’ll consider someone dependable, friendly, and ready to learn. We’re looking for someone who can stay accurate during a rush, communicate clearly, and treat guests and teammates with care. You’ll follow our food safety and allergy procedures and refer ingredient or allergy questions to the appropriate team member rather than guess.

The upper end of the range is for someone who can independently manage the counter and order handoffs while keeping service welcoming, organized, and accurate.

Expected hours and shifts: 6 am - 2 pm with 5-6 shifts. Paid training, sick leave, staff meals, additional paid time off.

Hikari Brunch Co. is an equal opportunity employer. We offer reasonable accommodations for the application process and essential job duties.