Required Years of Experience
2 years
Job Details
Salary: $23 - $25 hourly
Fouquet's New York is looking for Hosts/Hostesses to join our team and be the first point of contact for our guests. Host/Hostess responsibilities include greeting guests, providing accurate wait times, and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work weekend shifts. Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.
Responsibilities:
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned dining or bar areas
- Provide menus and announce Waiter/Waitress’s name
- Greet customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g., children, elderly)
- Answer incoming calls and address customers’ queries
- Assist wait staff as needed
The ideal candidate would have:
- Previous work experience as a Host/Hostess or Waiter/Waitress
- Understanding of restaurant etiquette
- Familiarity with health and safety regulations
- Experience in managing reservations
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Availability to work in shifts as needed
Hotel Barriere Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Compensation Details
Compensation: Hourly ($23.00 - $25.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, 401k, Commuter Benefits
Required Skills
Hospitality Management
Ability to work in a fast paced environment
Ability to Multitask
Ability to Work Under Pressure
Customer Service Orientation
Attention to Detail
Adaptability to Different Situations
Passion for food and beverage
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1 Employee RecommendationSee Details
Part of Groupe Barrière
Awards / Distinctions
2024
