Tasting Room Manager

MODICUM

THE OPPORTUNITY | Modicum Wine's Next Chapter

First introduced as the house wine of The French Laundry, Modicum is opening its first dedicated tasting room.

This individual will shape the guest experience by welcoming visitors, introducing them to Modicum wines, and building relationships that extend beyond a single visit.

The ideal candidate combines strong wine knowledge and sommelier skills with a business acumen to grow the brand. They enjoy connecting with guests, anticipating their needs, and taking a personal approach to every interaction. With an entrepreneurial spirit and sound judgment, they will help build Modicum's tasting room business from the ground up.

QUALIFICATIONS

We value hospitality and relationship experience as highly as experience in wine.

• Five or more years in hospitality, restaurants, or similar guest-facing work, including at least three years as a sommelier, with experience in wine sales and membership.
• Experience hiring, training, and leading a hospitality team.
• An ease with people, and the ability to build lasting relationships with guests, members, and referral partners.
• Clear, careful writing, and the judgment to represent Modicum well in every communication.
• A storyteller’s instinct, and the ability to tell Modicum’s story consistently and authentically.
• Warmth, polish, and confidence with guests.
• Organization and attention to detail, including the ability to manage overlapping deadlines and take ownership without being asked.
• Comfort in a business that is still growing, and the ability to move between strategy and the work of the day.
• The ability to build campaigns, manage order fulfillment, and read customer and sales reports.
• Experience with a winery DTC, e-commerce, or customer relationship platform, such as Offset, Commerce7, Wine Direct, Shopify, or a comparable system, preferred.
• A willingness to do the hands-on work: setup, breakdown, cleaning, restocking, and keeping guest spaces in order.
• The ability to perform essential hospitality and wine-handling duties, including lifting and carrying a standard case of wine, with or without reasonable accommodation.
• Reliable attendance on-site, and at scheduled off-site work.
• Availability for evenings and weekends.

MEASURES OF SUCCESS

• Tasting room sales and membership meet or exceed monthly targets.
• Conversion, order value, and return visits grow over time.
• Every guest has a welcoming, consistent experience that reflects Modicum.
• The team is well trained, well scheduled, and meets the standard the Manager sets.
• Referral partners send a steady flow of the right guests.
• Events are well planned, on budget, clearly communicated, and well run.
• Customer records and follow-up are organized and current.
• Campaigns, digital communications, and the website are accurate and on time.
• Other departments can count on clear, timely communication from the tasting room.

Benefits include:

• 401K with no waiting periods and the opportunity to receive up to 4.0% of your earnings as matching contributions
• Competitive health insurance options, with employer contributions toward your premium based on the plan you choose*
• Voluntary plans such as vision, life and AD&D insurance, accident, hospitalization, critical illness plans, pet insurance and long-term disability insurance.
• Opportunities for growth and advancement
• Employee discounts at Chef Thomas Keller’s casual properties
• Paid sick leave in accordance with California law.
• 2 weeks of Paid time off 
• Gym membership discount