Captain

Chef Thomas Keller is seeking talented and skilled individuals who are enthusiastic about food, beverage and hospitality to join the team as a Captain.

In this role, under the guidance of the Dining Room Manager, you will be responsible for ensuring an exceptional guest experience by showcasing in-depth knowledge of the restaurant's cuisine, wine, and service standards. As a Captain, you will lead the service team through effective communication and delegation, ensuring smooth coordination and providing a seamless dining experience that reflects the restaurant’s high standards and culture. 

Responsibilities: 

• Lead Guest Experience: Warmly greet guests, present menus, answer inquiries, and take food and beverage orders while ensuring special needs such as allergies are noted. 
• Oversee Service Team: Communicate with Sommeliers, Back Servers, and other team members to ensure smooth service and proper delegation. 
• Ensure Satisfaction: Monitor the dining experience, promptly responding to guest requests and ensuring a high level of satisfaction with food and service. 
• Handle Payments: Prepare the final bill, present it to guests, and process payments accurately. 
• Uphold Cleanliness Standards: Maintain a clean and organized work environment, ensuring all service areas are well-kept. 
• Participate in Pre-Shift & Training: Attend pre-shift meetings and training sessions to stay informed on menu updates and wine pairings, while also helping with the training of new team members. 

Qualifications: 

• 5 years of service experience in Fine Dining restaurant.
• Previous leadership experience. 
• Certificate from a Culinary or Hospitality School preferred. 
• Strong computer skills, including proficiency in POS systems (Micros), MS Excel, and MS Word. 
• State Health Certification is preferred. 
• Excellent interpersonal and communication skills, with the ability to thrive in a fast-paced and dynamic environment. 
• Physical ability to reach, bend, stoop, and frequently lift up to 50 lbs. 

Chef Keller’s collection of restaurants is founded on a culture of mentorship and provides a solid foundation of skills to support our profession. We are proud to offer:

• 401K with no waiting periods and the opportunity to receive up to 4.0% of your earnings as matching contributions
• Competitive health insurance options, with employer contributions toward your premium based on the plan you choose*
• Voluntary plans such as vision, life and AD&D insurance, accident, hospitalization, critical illness plans, pet insurance and long-term disability insurance.
• Opportunities for growth and advancement
• Daily family meal
• Scholarship programs
• Peer mentorship program
• Employee discounts at Chef Thomas Keller’s casual properties
• Gym membership discount

Who we are:

With more than 10 properties and 800 employees, the Thomas Keller Restaurant Group (TKRG) has grown from one restaurant to a large family of businesses.

TKRG proudly represents The French Laundry, Per Se, The Surf Club Restaurant, Bouchon Bistro, Bouchon Bakery, Ad Hoc, RO Restaurant & Lounge and Burgers and Half Bottles. The properties and people Chef Keller inspires are known for setting new standards in cuisine, service and employment experiences. Our goal is to collaborate with talented restaurant professionals and offer opportunities to learn and grow within the hospitality profession. As we have expanded over time, the expectations that set apart our restaurants have not changed: ensuring that every guest feels special, and every guest experience is exceptional. A guest can walk into The French Laundry or one of the Bouchon Bakeries and have the most enjoyable, unique and memorable experience. A chef will find the same blue aprons and green tape in each of our kitchens—symbols of a common striving for excellence. Outside the kitchens, every action we take must reflect the generosity, nurturing and finesse within. As members of the TKRG family, we have the responsibility to ensure this consistency. Beyond it all is a mission, perhaps summed up best by Chef Keller himself. “To make people happy, one guest at a time,” he says. “That is what cooking is all about.”

Looking for other opportunities with our group? Check out open positions on: ThomasKeller.com/careers

We are an Equal Opportunity Employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

*Benefit offerings are subject to change over time.