General Manager

Bakery General Manager

Publican Quality Bread Oak Park Oak Park, IL

Description

General Manager Oak Park, IL

For almost 30 years, One Off Hospitality has developed and operated some of Chicago’s most beloved places to eat and drink. More importantly, we’re a group of people – chefs, hospitality veterans, managers and creators – who believe in the power of treating our guests like family and our restaurants like home.

TITLE: GENERAL MANAGER
LOCATION: OAK PARK, IL.
REPORTS TO: DIRECTOR OF OPERATIONS
FLSA: EXEMPT
TYPE: FULL-TIME

POSITION SUMMARY: The Bakery Manager will work hand in hand with James Beard Award Winner (2019) for Outstanding Bread Baker, Greg Wade. They will assist in running an efficient and profitable store operation of Publican Quality Bread. They are responsible for ensuring that the store meets company standards in sales, staffing, product quality, visual merchandising, and operations. They will also assist with the goal of providing guests with excellent, quality products and fast, friendly service. This position enforces procedures in hand with the Managing Partner and helps train new employees.  

Requirements

Essential Duties & Responsibilities:
The essential functions include, but are not limited to the following:

• Maintains a cheerful, courteous disposition and a neat, clean and professional image
• Works with various departments of the business in day to day operations as well as developing and executing a plan to drive sales, manage costs, and grow the business
• Manages FOH schedule; ensures the FOH is properly staffed and communicates any staffing issues to People Services and Managing Partner
• Partners with Managing Partner in planning and executing sales promotions and maintaining a positive community image 
• Delegates duties to staff members, as necessary 
• Assists in maintaining proper loss prevention standards, reviewing cash handling procedures, deposits and safe procedures 
• Proactive in solving guests issues and satisfying guests in various situations
• Maintain high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise and equipment
• Ensures that all team members are educated on our products and services by developing and understanding of our various types of coffee, tea products, bread, and pastries 
• Counsels team members, facilitates team member training efforts and disciplines team members, as necessary
• Helps with duties of other employees (i.e. baristas, cashiers, etc.) 
• Responsible for ensuring that all checkouts and store closing duties are performed on a daily basis to standards
• Has a strong understanding of company background, core values and philosophy
• Adheres to all company safety and sanitation policies and procedures 
• Performs other work related duties as assigned

Minimum Qualifications (Education, Experience, Skills)

• Restaurant Management Certification or college degree preferred
• Previous 3+ years of management experience required
• Illinois Manager Food Sanitation Certification required
• Illinois Allergen Certification required
• BASSET Certification required
• ServSafe Certification required 
• Ability to handle stress under pressure
• Willingness to maintain a clean, healthy, and safe working environment
• Ability to coordinate multiple activities with attention to detail
• Ability to work independently, with minimal supervision
• Familiarity with Hot Schedules and/or Toast preferred 

Physical Demands and Work Environment

• Ability to be flexible with job demands and open minded when being asked to complete tasks
• Ability to operate and use all equipment necessary to run the store
• Ability to move or handle equipment throughout the restaurant generally weighing 0-50 pounds
• Ability to work varied hours/days as business dictates
• Ability to stand for up to 8-10 hours a day 
• Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish

One Off Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.