Food Runner

The Server Assistant / Food Runner is an important part of the front-of-house team and helps keep service organized and moving smoothly. This is a hands-on support role that includes running food, clearing and resetting tables, maintaining the dining room and service areas, and helping the bar and service team as needed.

We’re looking for someone who works well with others, moves with a sense of urgency, pays attention to detail, and is comfortable jumping in wherever needed during service.

KEY RESPONSIBILITIESSERVICE & FOOD RUNNING

• Run food from the kitchen to the correct tables and seats quickly and accurately.
• Have a working knowledge of the menu, including ingredients, modifications, and common allergens.
• Properly announce dishes and communicate modifications or allergy information when serving guests.
• Keep in close communication with servers, bartenders, the kitchen, and managers throughout service.
• Pay attention to the quality and presentation of dishes before they leave the kitchen and speak up if something does not look right.

TABLE & DINING ROOM SUPPORT

• Clear, clean, and reset tables throughout service.
• Help maintain water, table settings, flatware, napkins, and other guest needs.
• Keep side stations stocked, clean, and organized.
• Support servers and bartenders throughout service and help anticipate what the team needs next.
• Help maintain a clean, organized, and guest-ready dining room.

BAR & GENERAL SUPPORT

• Assist the bar team with stocking glassware, ice, and other basic support role duties as needed.
• Help polish and restock glassware, silverware, plates, and service items.
• Keep service areas, storage areas, and pathways clean, organized, and safe.
• Assist with opening, closing, and side-work responsibilities.
• Jump in where needed to help the team during busy periods, events, and special programming.

TEAMWORK & COMMUNICATION

• Work closely with both front-of-house and kitchen teams to help service run smoothly.
• Communicate clearly and respectfully with teammates, managers, chefs, and guests.
• Stay aware of what is happening on the floor and help where needed, antitake initiative.
• Bring guest concerns, service issues, or food-related questions to a server or manager promptly.
• Maintain a positive, professional attitude in a busy restaurant environment.

CLEANLINESS & SAFETY

• Follow NYC Department of Health food-handling and sanitation standards.
• Keep work areas, service stations, the kitchen pass, and storage areas clean and organized.
• Follow proper lifting, tray-carrying, food-handling, and workplace safety procedures.
• Help keep walkways and service areas clear and safe throughout the shift.

QUALIFICATIONS

• Previous restaurant, food runner, busser, server assistant, or similar hospitality experience preferred.
• Comfortable working in a busy restaurant and staying active throughout the shift.
• Friendly, dependable, organized, and able to work well as part of a team.
• Strong communication skills and attention to detail.
• Willingness to learn the food and beverage menus, table and seat numbers, and service standards.
• Flexible availability, including evenings, weekends, holidays, and special events.

PHYSICAL REQUIREMENTS

• Ability to stand and walk for extended periods and regularly use stairs.
• Ability to lift and carry trays, bus tubs, supplies, and other items up to 50 lbs.
• Ability to bend, reach, carry, and perform other physical tasks typical of restaurant service.