Required Years of Experience
2 years
Job Details
About Cuerno New York
CUERNO is redefining the Mexican culinary experience in New York. As the first Mexican steakhouse in the city, we’re proud to honor our culinary heritage while pushing the boundaries of innovation. We're building something extraordinary—a movement to elevate Mexican cuisine and hospitality to its rightful place on the global stage. If you're passionate, driven, and ready to make history, we want you on our team.
Why Work at CUERNO?
- Authentic Experience: Be part of a team that brings the richness of Mexico’s culinary traditions to the New York dining scene.
- Growth & Opportunity: We offer career development, continuous training, and recognition for hard work.
- Exceptional Culinary Standards: Join us in crafting “el sabor más chingón”—flavors that go beyond expectations.
- A Shared Dream: Help us build a globally recognized icon, with the potential to achieve Michelin-star recognition.
- Cultural Pride: Work at a restaurant that honors Mexican roots while innovating and setting new standards for excellence.
About the Role
Cuerno is seeking a Host to serve as the centerpiece of our guest reception experience. We’re looking for someone with a refined, polished, and confident presence, capable of creating an elevated first impression while managing a high-energy, high-profile door.
This role requires exceptional professionalism, strong hosting ability, and the poise to represent the brand in a stylish, upscale environment. The ideal candidate brings both the grace of luxury hospitality and the operational strength needed to support a busy New York dining room.
Key Responsibilities-
Welcome guests with a warm, elevated, and attentive demeanor, setting the tone for the Cuerno experience.
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Manage reservations, pacing, and overall door flow using Resy with accuracy and strategic awareness.
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Coordinate closely with management on seating strategy, VIP handling, and service flow adjustments.
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Maintain a polished and brand-appropriate presentation in accordance with company standards.
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Support communication between FOH and BOH to ensure seamless operations throughout service.
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Assist with special requests, high-touch moments, and guest experience enhancements.
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A poised, polished, and confident professional presence.
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Ability to create an elevated welcome experience in a fast-paced, high-volume environment.
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Strong communication skills and a guest-first mindset.
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Experience with Resy or a similar reservation platform (highly preferred).
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Prior hosting or front desk experience in upscale, luxury, or high-profile venues.
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Composure, grace, and adaptability when managing busy or high-pressure moments.
This job description is intended to outline the general nature and responsibilities of the role. Duties and responsibilities may evolve based on business needs, and management reserves the right to modify job duties as necessary.
Cuerno New York is an equal opportunity employer committed to fostering an inclusive work environment. We do not discriminate against any applicant on the basis of race, color, religion, national origin, age, sex, disability status, veteran status, sexual orientation, gender identity or any other status protected by federal, state or local laws.
Compensation Details
Compensation: Hourly ($20.00 - $22.00) plus tips
Benefits & Perks: Dining Discounts
Required Skills
Ability to Manage High Pressure Situations
Strategic Awareness in Managing Reservations
Attention to Detail in Guest Experience
Team Collaboration With Foh and Boh
Team Collaboration With Management and Staff
Team Coordination Skills
Customer Service Excellence
Cultural Sensitivity and Appreciation for Mexican Cuisine
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Part of I AM Hospitality ®
Cuerno is part of I am Hospitality, a renowned Mexican hospitality group with over 20 restaurants across Mexico and NY. We are bringing the rich flavors of Mexico to the NY City’s vibrant dining scene. Our vision combines bold, authentic Mexican cuisine with a modern, elevated dining experience. At Cuerno, we celebrate the best of Mexican culture through carefully crafted dishes and an exceptional beverage program, featuring premium tequila, mezcal, and other curated selections. We’re looking for passionate individuals to help us create a dining experience that brings guests closer to the soul of Mexico.
