General Manager

David Burke Hospitality Management is recruiting for an experienced Fine Dining Restaurant General Manager to join our team at our Flagship property:  The David Burke Tavern

About the chef:

Chef David Burke is graduate of the Culinary Institute of America and a student of École Lenôtre Pastry School in Plaisir, France as well as attaining an honorary doctorate from Johnson and Wales.
About you:

We are looking for a hospitality professional who is truly in love with restaurant work and is passionate about every aspect of operations. Growth opportunities within the David Burke Hospitality Management organization, this position is ideal for the candidate who is looking to develop their career in hospitality.

The ideal candidate will possess the following skills to lead the team professionally and with sophistication:

• Strong leader, hospitality in nature whom staff looks up to and wants to emulate
• Minimum of 5 years' experience as a GM from a busy and high-quality, reputable establishment.
• Working knowledge of digital footprints related to restaurants ie:
• reservation platforms: Seven Rooms, Opentable
• reviewer sites: yelp, trip advisor, google business, bing, and
• social platforms: instagram, facebook,
• Working knowledge of KPI metrics including service and profitability to maximize revenues and guest experience
• Rigorous implementation of training modules for onboarding with continuous training & coaching practices
• Maintain hiring pars and training to develop a strong team
• Expert with payroll related administrative duties including tipping, local laws and companies' handbook.
• Responsible for ensuring consistent high quality of service.
• Maintain restaurant cleanliness, proper uniforms, and appearance standards in all team members
• Consistently deliver reports to executive team and ownership
• Estimate food and beverage costs. Work with Corporate office staff for efficient

provisioning and purchasing of supplies.

• Uphold all ServSafe guidelines. ServSafe certified a plus!
• Ensure positive guest service in all areas.
• Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. Handle all service recoveries
• Ensures the hospitality of the guest.
• Assists in interviewing, hiring, and training applicants/employees.
• Praise good performance.
• Discipline poor performance.
• Strong coaching skills and team building experience to build camaraderie
• Ability to handle multiple tasks and prioritize workload in a deadline-driven, demanding environment.

Must be organized, self-motivated, and proactive with strong attention to detail.

Must have genuine interest in current trends and stay on top of f&b biz news.

Ability to build community relations

Proficient computer skills

A 4-year college degree is highly desirable.

Must drive and have a car, or reliable transportation source.

Must have a hands-on approach to the job and will see hospitality as a career that suits your lifestyle. You will have successfully managed and motivated large teams in a busy restaurant environment.

With continued expansion plans for Chef David Burke and his team, this is a truly an incredible opportunity to join one of the most highly regarded and forward thinking restaurant collections.