Required Years of Experience
1 year
Job Details
Job Summary
The Lead Host plays a key leadership role in shaping the guest experience from the moment guests arrive. This position is responsible for overseeing the restaurant’s seating strategy, managing dining room flow, and ensuring all greeting and seating operations are executed smoothly and professionally. The Lead Host sets the standard for hospitality by providing a warm, timely, and welcoming first impression, maintaining full awareness of reservations, walk-ins, and table movements, and guiding guests through service adjustments as needed.
Key Responsibilities
- Coordinate and execute seating strategy and dining room flow throughout service
- Serve as the primary point of contact for host team communication and guest inquiries
- Maintain awareness of guest preferences, special occasions, dietary restrictions, and special accommodations
- Ensure a clean, safe, and organized host area in compliance with health and safety standards
- Proactively anticipate and support the needs of guests and fellow team members
- Ensure side stations and host areas are properly stocked and prepared for service demands
- Complete assigned morning administrative and preparatory duties as needed
Qualifications
- Strong multitasking skills with a diligent and dependable work ethic
- Maintain a clean, polished, and professional appearance
- Previous experience in a guest-facing or customer service role
- Availability to work nights, weekends, and holidays
- Ability to stand for the duration of assigned shifts and lift up to 35 pounds
We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, veteran status, or any other characteristic protected by applicable law.
If you require a reasonable accommodation to complete the application or interview process, please contact Human Resources at [email protected]. We are committed to providing reasonable accommodations in accordance with applicable law.
Compensation Details
Compensation: Hourly ($24.00 - $28.00)
Benefits & Perks: Commuter Benefits
Required Skills
Leadership
Communication
Customer Service Orientation
Attention to Detail
Problem Solving
Team Collaboration
Time Management
Adaptability
Read more
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