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Service Manager
Sailor
228 Dekalb Avenue, New York, NY
Sailor hiring Service Manager in New York, NY

Sailor hiring Service Manager in New York, NY

Service Manager

SailorMore Info

228 Dekalb Avenue, New York, NY
Full Time • Salary ($68k - $75k)
Expires: Nov 27, 2026

180 people viewed

Required Years of Experience

1 year


Job Details
Sailor is a lauded neighborhood bistro on a corner in Fort Greene, helmed by Chef April Bloomfield and Gabriel Stulman’s Happy Cooking Hospitality. The partnership, according to the New Yorker’s Helen Rosner, “has resulted in a restaurant that is intensely, almost freakishly wonderful”.

We're a small restaurant with big ambitions and we're looking for an empathetic, passionate, detail-oriented Service Manager - with a focus on beverage - to join us in our endeavor.

The Day to Day:
- On-the-floor leadership and direct engagement in daily service
- Wine-focused beverage education
- Co-operation with the Beverage Director on cellar management, wine selections, and direct-to-guest wine sales
- Providing constructive, individually-tailored feedback and delivering high fives when the job is well done
- Constant coordination with colleagues in the kitchen, on the dining room floor, and with the executive team, in pursuit of a smoothly running restaurant
- Recruiting and training future generations of well-intentioned and highly skilled teammates.
- Bar program support and development 
- Administrative support: reporting, earnings reconciliation, scheduling, maintenance of service documents and menus

Who You Are:
- Passionate about wine
- Emotionally intelligent
- Skilled communicator
- Interested in personal growth and open to constructive feedback.
- Can make plans, but knows how to adapt them when the situation calls for it.
- Not afraid to roll up your sleeves and do whatever is called for to make the moment - or the month - successful.
- Able to lift 50 lbs and work for long stretches on your feet.

Why Work With Us:
In addition to being a part of a company where hospitality, positivity, and culture are our super powers, we offer a wide range of benefits for our employees.

Our core mission is to create restaurants that feel like home, and in our home, all are welcome. To that end, HCH provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

To learn more about Sailor, please visit www.sailor.nyc
To learn more about our family of restaurants, please visit www.happycookingnyc.com

Great hospitality starts with a greeting. If you're interested in exploring this opportunity, please take a moment to introduce yourself.

Thank you for reading and we look forward to meeting you!

Compensation Details

Compensation: Salary ($68,000.00 - $75,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts


Required Skills

Wine Service

Leadership

Customer Service

Customer Service Orientation

Scheduling

Team Collaboration

Can Lift Up to 50 Lbs

Adaptability

Service Procedures

Communication

Time Management

Fine Dining Service

Team Management

Mentorship

Organizational Skills

Conflict Resolution

Teamwork

Training Others

Sales Skills

Attention to Detail

Creativity in Beverage Program Development

Wine Knowledge

Ability to Work Under Pressure

Problem Solving

Positive Attitude

Floor Management

Commitment to Continuous Improvement

Beverage Service

Read more



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American

Fine Dining, Upscale Casual

Part of Happy Cooking Hospitality

A lauded neighborhood bistro in Fort Greene, helmed by Chef April Bloomfield, Gabriel Stulman and a crew of exceptional humans.

Leadership
Gabriel Stulman

Founder

April Bloomfield

Chef & Partner

Luke Sullivan

Co-General Manager & Beverage Director

Skylar Mosca

Chef de Cuisine

Ted Freedman

Service Director

Betty Hurley

Co-General Manager

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