Host

Carver Road Hospitality, an award-winning hospitality group recognized for its exceptional dining destinations, innovative culinary concepts, world-class cocktail programs, and elevated guest experiences, is seeking passionate and talented hospitality professionals to join our growing New York City team. Located in the heart of Midtown Manhattan's iconic Broadway Theater District, our collection of acclaimed destinations includes Carversteak New York City, Rosevale Cocktail Room, and Starchild Rooftop. Situated within the CIVILIAN Hotel, these distinctive venues feature stunning interiors designed by the internationally renowned Rockwell Group, seamlessly blending sophisticated design, culinary innovation, exceptional service, and the unmistakable energy of New York City.

Each of our concepts offers a unique hospitality experience, from the refined steakhouse dining and contemporary elegance of Carversteak, to the intimate, cocktail-driven atmosphere of Rosevale Cocktail Room, and the vibrant, elevated rooftop experience of Starchild. Together, these destinations represent our commitment to creating memorable experiences that go beyond traditional dining and nightlife.

At Carver Road Hospitality, we believe exceptional hospitality begins with exceptional people. Our culture is built on creativity, collaboration, attention to detail, and a genuine passion for taking care of our guests and one another. We pride ourselves on fostering an environment where talented individuals can grow professionally, contribute their ideas, and become part of a team dedicated to setting new standards in hospitality.

We are looking for motivated, dynamic, and hospitality-driven individuals who take pride in their craft, thrive in fast-paced environments, and share our dedication to delivering extraordinary guest experiences. Whether behind the scenes or on the dining room floor, every team member plays an essential role in bringing our brands to life.

Join an award-winning hospitality group and become part of a team shaping some of New York City's most exciting dining, cocktail, and nightlife destinations.

We look forward to welcoming the next generation of hospitality talent to the Carver Road Hospitality family.

Position Summary

The Host will be responsible for welcoming, greeting and seating guests in a gracious, accommodating, and professional manner, ensuring 100% guest satisfaction. The Host is also responsible for managing reservations and providing accurate wait times for guests without reservations.

Duties and Responsibilities

• Provide guests with basic food and beverage information including special offerings and displays upselling skills

• Able to assign seating considering service standards, staffing levels and kitchen capacity

• Set up the host stand, review the reservation book, and maintaining general cleanliness and orderliness of the area throughout shift.

• Assist with incoming calls and answering questions from guests and confirm reservations.

• Seat reservations promptly at a table pre-set for the number in the party and hold chairs for guests as often as possible when seating them.

• Protects establishment, guests, and employees by adhering to Department of Health and company sanitation standards.

• Actively takes and processes reservations for guests, special orders, pre-payment information

• Perform side-work and other opening/closing procedures as directed by management.

• Responsible for making sure all menus are organized and current, taking weekly inventory of menu paper, menu backs and desk stationary

• Reports all breakage, damage of equipment or furniture immediately to management.

• Attends and participates in daily pre-service meetings.

• Updates knowledge by participating in staff training opportunities.

• Portrays a positive and professional attitude.

• Maintain professional appearance standards as directed in the Employee Handbook.

• Anticipates and accommodates needs of the guest while providing professional and exceptional service to ensure guest satisfaction.

Our Ideal Candidate

• Previous host/hospitality experience in a high-volume restaurant/lounge.

• Must be able to stand, lift and bend for extended periods of time.

• Must be able to bend and lift to 50 lbs.

• Role may include job duties or tasks requiring repetitive motion.

• Must be able to work and remain focused in a fast-paced and ever-changing environment.

• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and holidays.

As an important member of our team, you’ll be eligible for:

• Health, Dental, and Vision insurance

• Competitive Pay

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Carver Road Hospitality reserves the right to make changes in the above job description and all other duties assigned. Nothing herein shall restrict Carver Road Hospitality management’s right to assign or reassign tasks, duties, or responsibilities to this job at any time. We are an equal opportunity employer and value diversity and inclusion.