Front of House Staff

Sugar Factory is seeking energetic, outgoing, and hospitality-driven individuals to join our Front of House team at our Downtown Detroit location. We are hiring for multiple positions and looking for team members who thrive in a fast-paced, high-volume restaurant environment and are passionate about creating exceptional guest experiences.

The ideal candidates will be friendly, professional, team-oriented, and committed to providing outstanding service while maintaining the fun, vibrant, and welcoming atmosphere that Sugar Factory is known for.

• Servers

• Bartenders

• Hosts / Hostesses

• Food Runners

• Bussers

• Server Assistants

• Barbacks

• Deliver exceptional guest service while creating a welcoming and memorable dining experience.

• Greet and assist guests in a friendly, professional, and timely manner.

• Maintain a strong understanding of Sugar Factory's menu, specialty beverages, and offerings.

• Work collaboratively with team members and management to ensure smooth daily restaurant operations.

• Maintain cleanliness, organization, and presentation standards throughout the dining room, bar, and guest areas.

• Assist with food and beverage service, table maintenance, and overall guest needs based on assigned position.

• Ensure accuracy, efficiency, and attention to detail during all aspects of service.

• Follow all restaurant policies, health and safety regulations, and service standards.

• Handle guest requests and concerns professionally and communicate with management when necessary.

• Support restaurant operations during high-volume dining periods, large parties, and special events.

• Contribute to a positive, energetic, and team-oriented work environment.

• Previous experience in a restaurant, bar, or hospitality environment preferred.

• Experience in a high-volume, full-service restaurant is a plus.

• Strong communication, interpersonal, and customer service skills.

• Friendly, outgoing, and professional attitude.

• Ability to multitask and work efficiently in a fast-paced environment.

• Strong attention to detail and commitment to guest satisfaction.

• Ability to work well independently and as part of a team.

• Willingness to learn and follow established service procedures and brand standards.

• Ability to stand and move for extended periods during shifts.

• Flexible availability, including evenings, weekends, and holidays.

• Must meet applicable age requirements and hold any certifications required for the assigned position.

Join a globally recognized dining and entertainment brand known for its vibrant atmosphere, creative menu, signature cocktails, and unforgettable guest experiences.

We offer an exciting, fast-paced work environment where hospitality, teamwork, and personality come together. Whether you're an experienced hospitality professional or looking to grow your career in the restaurant industry, Sugar Factory offers an opportunity to be part of a dynamic team in the heart of Downtown Detroit.

Sugar Factory Downtown Detroit is hiring for all Front of House positions!

If you're passionate about hospitality, enjoy working in a lively, team-driven environment, and are ready to deliver memorable guest experiences, we'd love to hear from you.

Apply today and join the Sugar Factory team!