General Manager

Join the Avo Family!

We are looking for a leader for our next location.

Our stores operate five or seven days per week. On weekdays, they are open from 8:00am to 8:00pm, and on weekends, from 11:00am to 5:00pm; therefore, there are no late-night shifts. We do not use fryers or grills, creating a clean work environment with minimal heat and odors.

Avo is a destination for simple, seasonal, healthy food. Our purpose is to create comfort through healthy food. We believe that when you eat well, you feel better and can do better for yourself, your community, and the world. We have recently been named one of the Hottest Fast Casual brands in America by QSR Magazine!

As the General Manager of an Avo restaurant in New York, you will own the success of your location. You’ll lead your team to deliver exceptional guest experiences, grow sales, hit your financial targets, and uphold Avo’s values and standards every shift. Reporting to the the founders, you’ll run your store like it’s your own business.

What you’ll do:

Team Leadership & Development:

- Recruit, hire, onboard, and train Assistant Managers, Shift Leads, and Team Members to build a high-performing, well-staffed team
- Coach and develop your team daily, building a pipeline of future leaders and reducing turnover
- Build weekly schedules that match labor to sales while ensuring proper coverage
- Handle day-to-day HR matters with support from the Operations Manager, ensuring compliance with labor laws and company policies
- Lead by example on the floor, reinforcing Avo’s mission, operating principles, and core values

Financial Performance:

- Own your restaurant’s P&L, with a focus on driving sales and controlling costs
- Manage labor, food cost, and waste to meet or beat budget targets
- Oversee inventory, ordering, and receiving to keep the store stocked while minimizing waste
- Ensure accurate cash handling, deposits, and reporting

Operational Excellence:

- Run day-to-day operations of your location, including opening and closing procedures
- Ensure strict adherence to food safety and NYC Department of Health standards, keeping the store inspection-ready at all times
- Maintain the cleanliness, maintenance, and upkeep of the restaurant and equipment
- Track and improve store performance metrics, including sales, speed of service, food quality, and guest satisfaction
- Manage in-store, catering, and third-party delivery operations

Guest Experience:

- Create a welcoming, energetic environment where every guest feels taken care of
- Respond to guest feedback and online reviews promptly and use them to improve
- Build relationships with regulars and the local community to drive repeat visits and sales

Sustainability and Quality:

- Ensure your team follows Avo’s sourcing, recipe, and sustainability standards
- Maintain high standards of food quality and presentation on every plate
- Partner with suppliers and the Operations team on deliveries, product quality, and freshness

Qualifications:

- 3+ years of restaurant management experience, preference for fast casual or quick service
- Hands-on experience managing a store P&L, labor, and inventory
- NYC Food Handler Certificate
- Strong leadership skills with a track record of developing team members
- Excellent interpersonal and communication skills
- Passion for food, sustainability, and promoting healthy living
- Availability to work a flexible schedule, including weekends and holidays
- Entrepreneurial mindset: ability to deliver results with limited resources
- Personal characteristics that reflect Avo: high-energy, action-oriented, self-motivated, positive attitude, service focused, flexible, fun-loving personality, and ethical with a high degree of integrity

What you’ll get:

- Competitive pay plus a performance-based bonus plan; range is between $70,000 and $85,000
- Health insurance co-pay
- Flexible PTO, because we respect the need for work/life harmony
- An opportunity to make a real impact on the people around you, both by growing them and by connecting them to healthy food
- A collaborative family of people who live our core values and have your back
- A clear career path, including growth into multi-unit and Operations roles
- Free Avo swag
- Complimentary Avo

Here at Avo, we have 5 core values. They embody our culture, spirit, and dedication to doing what’s right. They keep us aligned, influence how we lead, and help us make decisions about everything from the food we serve to the impact we have on our people. And they’re the lens through which you’ll build a successful restaurant.

- Honesty & Integrity. Do the right thing when nobody is watching
- Quality. Great people make an incredible team. That’s why we’re not afraid to invest in the best
- Comfort. We strive to make lasting connections with every interaction
- Next Gen. Think long term and the right decisions will come naturally
- AvoGoodTime. A healthy lifestyle is easier when it comes from a place of laughter and fun!

Avo provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.