Shift Leader

Avo is a destination for simple, seasonal, healthy food — our purpose is to create comfort through healthy food. We believe that when you eat well, you feel better and can do better for yourself, your community, and the world.

We are looking for a high-energy Shift Leader to support our Manhattan locations. We are open to full-time availability.

Candidates are welcome to apply!

If you enjoy eating and creating healthy dishes and you have a positive attitude, you may be a good fit for our team. We only use non-invasive cooking techniques; we don't have a grill or fryer. The job consists mostly of preparing fresh vegetables and dressings, and assembling salads (no bad smells, no heat).

A DOH certificate is a big plus. The candidate must be able to communicate effectively in English to perform essential job duties, including interacting with customers, understanding safety procedures, and following workplace instructions.

The Shift Leader is responsible for overseeing daily shift operations, ensuring the restaurant is organized, running efficiently, and consistently delivering an exceptional guest experience. This role leads and supports team members, maintains operational and food safety standards, and ensures compliance with company policies and NYC Department of Health regulations. The Shift Leader serves as a role model for the team and works closely with the General Manager to drive operational excellence.

Key Responsibilities

Shift Leadership & Team Development

• Organize and prepare the restaurant for a successful shift, including updating deployment plans and conducting pre-shift huddles.
• Communicate important updates regarding marketing, menu items, ingredients, and operational standards.
• Ensure team members follow uniform, grooming, and company policies.
• Manage team breaks fairly and consistently, and complete operational checklists and temperature logs.
• Lead by example, recognize strong performance, and provide constructive feedback to support team development.

Guest Experience & Operations

• Deliver an exceptional guest experience by following and coaching the company’s steps of service.
• Address guest concerns and complaints in accordance with company guidelines.
• Support the team across all operational areas to ensure smooth and efficient service.
• Confidently answer guest questions about menu items, products, and ingredients.
• Ensure food is prepared according to recipes, quality expectations, and food safety standards.
• Maintain appropriate ingredient levels and product availability throughout the shift.

Financial & Inventory Management

• Ensure all transactions, including employee meals, are accurately and promptly entered into the POS system.
• Accurately record waste and inventory throughout the day.
• Monitor inventory levels and order food and paper supplies according to established par levels.

Health, Food Safety & Compliance

• Ensure the team consistently follows all health, safety, sanitation, and food safety policies and procedures.
• Maintain clean workstations and ensure all daily cleaning tasks are completed to company standards.
• Ensure temperature logs and required checklists are completed accurately and on time.