Required Years of Experience
2 years
Job Details
About Casa Nela
Casa Nela is the restaurant group behind some of New York City's beloved neighborhood restaurants, including Rosemary’s, Bobo, Roey’s, and Claudette. We are passionate about exceptional food, genuine hospitality, thoughtful design, and creating welcoming spaces for our guests and teams.
We believe great hospitality starts with great people. We are committed to fostering a supportive environment where our employees can grow personally and professionally.
The Opportunity
We are seeking an experienced, hospitality-driven Maître d’ to join our team. This is a hands-on leadership role for someone who thrives on the restaurant floor, leads by example, and takes pride in creating memorable guest experiences.
The ideal candidate is a confident, personable leader who can build strong relationships with guests, support and develop the host team, and ensure a seamless dining experience.
What You'll Do
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Lead daily host operations and oversee reservations, seating, and guest flow.
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Create a warm, welcoming experience for every guest.
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Build relationships with regulars and cultivate guest loyalty.
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Train, mentor, and support the host team.
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Collaborate with management to ensure smooth service and address guest needs.
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Maintain a professional, organized, and positive atmosphere during busy services.
What We're Looking For
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2+ years of Maître d’ or comparable leadership experience in a high-volume, full-service restaurant; NYC experience preferred.
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Strong knowledge of reservation systems, including Resy and OpenTable.
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Excellent communication, organizational, and problem-solving skills.
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A genuine passion for hospitality and creating memorable guest experiences.
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Ability to remain composed, proactive, and personable in a fast-paced environment.
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Availability to work nights, weekends, and holidays.
Benefits & Perks
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Medical, dental, and vision insurance for eligible employees
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Supplemental insurance options
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Transit Benefit Program
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Employee dining discounts
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Referral bonus program
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Opportunities for professional growth within Casa Nela
Our Core Principles
At Casa Nela, our culture is guided by five principles:
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Passion for Food – Our shared love of food inspires everything we do.
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Sweep the Floors – No task is beneath us.
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Driven to Grow – We continually strive to improve ourselves and our teams.
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Do the Right Thing – We lead with integrity and accountability.
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In Service of Others – We put our guests, teammates, and community first.
Casa Nela is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation Details
Compensation: Hourly ($25.00 - $28.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, 401k, Commuter Benefits, Dining Discounts
Required Skills
Leadership Skills
Teamwork
Customer Service Orientation
Attention to Detail
Adaptability
Time Management
Creativity in Problem Solving
Culinary Knowledge
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Restaurant Group
Part of Casa Nela Restaurant Group
We are passionate about amazing culinary experiences, spirited hospitality, creative design, urban farming and our supportive communities that surround our restaurants. We operate Roey's, Bobo, Claudette, and Rosemary's all in the West Village as well as our newest location - Rosemary's in the East Village.
Casa Nela believes that the growth of our organization starts with prioritizing our employees’ personal and professional growth. Our team is committed to seeking out ways to improve themselves, the community, the business we are building, and the people around them.
If you’re passionate about this industry and are optimistic, resourceful, instinctively put others first, and looking for a group of like minded people to take on fresh challenges with, COME GROW WITH US.
For more information about working for us including benefits & our values - please visit our Careers Page at www.casanela.com/careers.
Casa Nela provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age,disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
