Food Runner

Ballyhoo Hospitality Group is seeking an energetic, hospitality focused Food Runner to join our team at Zenzi Den in Glenview.

Concept Overview: Tucked into downtown Glenview, Zenzi Den is Ballyhoo Hospitality’s newest concept, arriving Spring 2026. The space blends Japanese-inspired comfort with a buzzy, come-as-you-are energy, layered with natural textures and intentional design. Thoughtfully sourced meats, seafood, and vegetables hit the robata grill, where live fire does what it does best, deep flavor, real soul. Whether you’re settling in for a low-key dinner or gathering the crew, Zenzi Den brings Ballyhoo’s signature feel-good dining and genuinely warm hospitality to the table.

Job Summary: The Food Runner position provides exceptional service and hospitality to every dining and take-out guest in the restaurant while participating in teamwork ensuring absolute guest satisfaction. Food Runners are responsible for positive guest interactions while serving guests in a friendly and efficient manner and ensuring guests get their orders without delay. As a direct link between the guest and the restaurant a food runner plays the leading role in developing positive, lasting guest relationships by consistently delivering an excellent dining and takeout experience every time. Must be able to operate effectively as part of a team, communicate clearly, ensure smooth service operations and provide consistent, pleasant, quality service.

Job Requirements & Qualifications:
Primary duties and responsibilities include, but are not limited to, the following:

• Ensure the overall guest experience exceeds expectations and build relationships with guests while encouraging regulars.
• Run food to tables with precisions and high level of hospitality
• Excellent interpersonal and communication skills, both with guests and team members.
• Process and complete all takeout orders
• Process payment for takeout orders in POS
• Serve guests as part of a team by anticipating their needs
• Ability to work cohesively with co-workers both front and back of the house.
• The ability to learn new food and menu items.
• Passion to learn and participate in daily food training.
• Proficiency in the use and operation of all necessary tools and equipment, including Toast POS system and Rewards Program, Gift Card and Credit Card terminals.
• Ability to maintain a clean working environment.
• Must pass general information and food and beverage quizzes.
• May perform other duties as assigned.
• ServSafe certification
• Ability to work varied shifts, including nights, weekends and holidays.

 We offer:

• Medical, Dental, and Vision Insurance
• Opportunities for professional growth and development
• A supportive and inclusive work environment
• The chance to be part of a renowned and growing restaurant group known for its culinary artistry and welcoming ambiance
• Employee dining privileges

Why Join Us?

• Opportunity to work in a dynamic and friendly environment.
• Gain valuable experience in the hospitality industry.
• Be part of a team that values growth and development.

How to Apply:

Interested candidates should submit their resume and a brief cover letter outlining their relevant experience 

Ballyhoo Hospitality Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.