Required Years of Experience
1 year
Job Details
Sutro Hall will be a neighborhood restaurant rooted in San Francisco - an everyday gathering place where great food, genuine hospitality, and memorable celebrations come together. Our goal is to become the kind of place guests return to week after week: equally suited for a casual dinner at the bar, a milestone celebration, or a memorable evening with friends.
We're building a team that believes hospitality is personal. Every interaction should feel warm, thoughtful, and effortless, creating experiences that are both polished and approachable.
Overview
The Busser / Server Assistant plays an essential role in delivering exceptional hospitality by supporting both guests and the service team throughout each shift. Through thoughtful table maintenance, food running, and anticipation of guest needs, this role helps create a seamless dining experience from beginning to end.
As a member of the opening team, you'll help establish the service standards that define Sutro Hall from day one.
What You'll Do
• Support servers by maintaining clean, organized, and welcoming tables throughout service.
• Run food and beverages accurately and efficiently.
• Refill water, clear dishes, reset tables, and anticipate guest needs.
• Assist with opening, closing, polishing, and station setup.
• Work closely with both the front and back of house to ensure smooth service.
• Maintain cleanliness and organization throughout the dining room.
• Step in wherever needed to support the team and guest experience.
Who You Are
• You enjoy staying busy and helping others succeed.
• You take pride in organization and attention to detail.
• You are dependable, positive, and eager to learn.
• You work well in a fast-paced environment.
• You enjoy working as part of a team.
• You're excited to help build a restaurant known for genuine hospitality.
Knowledge, Skills & Abilities
• Previous restaurant experience preferred but not required.
• Strong work ethic and willingness to learn.
• Excellent communication and teamwork skills.
• Ability to remain organized and efficient in a fast-paced environment.
• Evening, weekend, and holiday availability.
Benefits
• Medical, Dental, & Vision Insurance
• Paid Time Off
• Commuter Benefits
• Dining Discounts
EOE: Sutro Hall is an equal opportunity employer committed to creating an inclusive workplace. We celebrate diversity and prohibit discrimination and harassment of any kind based on any characteristic protected by applicable federal, state, or local law.
Compensation Details
Compensation: Hourly ($19.61) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts
Required Skills
Customer Service Orientation
Ability to Multitask
Adaptability in a Dynamic Environment
Problem Solving Skills
Time Management Skills
Collaboration With Diverse Teams
Proactive Approach to Guest Needs
Commitment to Cleanliness and Hygiene
Read more
Other jobs you might be interested in
Californian, Mediterranean
Upscale Casual
About Sutro Hall
Join the opening team at Sutro Hall, a California-Mediterranean restaurant and bar in San Francisco’s historic Pacific Telephone Building.
Sutro Hall marks Doug Washington’s return to the dining room after helping shape San Francisco restaurants like Jardinière, Town Hall, and Anchor & Hope. He’s joined by Steven Eckler, a veteran of Stars and Eleven Madison Park, Executive Chef Michael Magallanes returns to the room where he helped open Mourad, and Trick Dog co-founder Scott Baird leads the cocktail program.
