Assistant General Manager

Working closely with the General Manager, the Assistant General Manager plays a hands-on leadership role in daily dining room operations, service execution, and team development. This position helps ensure exceptional hospitality while supporting staff education, operational systems, and overall restaurant performance.

• Support daily dining room operations and lead service from the floor
• Educate and coach staff on service standards, beverage knowledge, and overall hospitality
• Manage the floor during service, including touching tables, running food, supporting staff, and overseeing the door
• Open and close the restaurant, including preparing and reconciling closing banks and completing end-of-day procedures
• Lead pre-shift meetings and communicate daily priorities with the team
• Assist in training, mentoring, and developing front-of-house staff
• Write FOH schedules based on business levels, team strengths, events, and labor goals
• Support inventory processes and assist with monitoring COGS and labor targets
• Participate in management meetings and contribute to operational planning
• Coordinate restaurant maintenance and repair needs with approved vendors

• An experienced hospitality leader with 2–3+ years in a similar management role
• Experienced in high-volume, fast-paced restaurant environments
• Strong knowledge of food, beverage, and service standards
• Comfortable leading service while remaining present and hands-on on the floor
• Organized, detail-oriented, and confident in managing teams and operations
• Experienced with restaurant systems such as OpenTable and Aloha
• Available to work nights, weekends, and holidays as needed

• Work in a focused and driven dining room around like-minded people committed to delivering exceptional hospitality every day
• Be part of a restaurant that values service standards, mentorship, and longevity
• Opportunity to work in a restaurant within Boka Restaurant Group, who value promotion from within and growing their people to new positions and roles

Physical Requirements:

• Lift and move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds
• Safely and effectively use all necessary tools, equipment, and cleaning chemicals
• Stand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and/or slick surfaces
• Ability to bear exposure to hot and cold environments