Server Assistant

QED Hospitality is a restaurant operations management group, focused on running Food & Beverage operations in boutique hotels and exclusive sites nationally. 

We bring our operational acumen to the table, developing and managing restaurants tailored to the hotel, the region and the demands of the market. These are not cookie cutter concepts, but true restaurants born of the region and based on our history.

As a Server Assistant / Runner at Broussard's, you are an essential part of creating a smooth and memorable dining experience. You support the service team by ensuring food and beverages reach guests promptly, tables remain clean and organized, and servers have the support they need to provide exceptional hospitality.

The ideal candidate is energetic, dependable, attentive, and a strong team player. You understand that no task is beneath anyone and that great hospitality comes from anticipating needs, supporting your teammates, and taking pride in the details.

KEY RESPONSIBILITIES:
Guest Experience & Hospitality

• Support servers in providing warm, attentive, and efficient guest service.
• Deliver food and beverages accurately and promptly while maintaining professional presentation.
• Assist guests with basic requests and communicate additional needs to the appropriate team member.
• Anticipate guest and team needs and look for opportunities to create the moment.

Food & Beverage Running

• Deliver food from the kitchen to the correct table and guest.
• Confirm orders and special requests before delivering food.
• Communicate allergies, dietary restrictions, and special instructions clearly to the service and culinary teams.
• Assist with beverage delivery, water service, bread, condiments, and other guest needs.
• Maintain awareness of food quality, presentation, and appropriate service timing.

Table & Service Support

• Clear and reset tables throughout service while maintaining a polished dining room.
• Assist servers with pre-bussing, running dishes, refilling water, and maintaining table readiness.
• Keep service stations stocked and organized.
• Support opening, side work, and closing duties as assigned.
• Assist teammates wherever needed to maintain smooth service.

Communication & Teamwork

• Work closely with Servers, Maitre D, Hosts, Bartenders, Culinary, and Management.
• Communicate guest requests, missing items, allergies, and service concerns promptly.
• Stay informed about menu items, specials, events, and service updates.
• Maintain a positive, team-first attitude during high-volume service.

Organization, Safety & Professionalism

• Maintain clean, organized, and safe service areas throughout the shift.
• Follow food safety, sanitation, and restaurant procedures.
• Handle food, dishes, and equipment safely and appropriately.
• Communicate cleanliness, maintenance, or safety concerns to management.
• Represent Broussard's and QED Hospitality with professionalism at all times.

QUALIFICATIONS:
Required

• Warm, professional, and team-oriented attitude.
• Strong communication and attention to detail.
• Ability to work quickly and effectively in a high-volume environment.
• Dependable, hardworking, and willing to assist wherever needed.
• Ability to remain calm and positive under pressure.
• Ability to work evenings, weekends, holidays, and high-volume service periods.
• Ability to stand and walk for extended periods and lift/carry up to 50 lbs.

Preferred

• Previous restaurant, hospitality, food running, or customer service experience.
• Experience in upscale or fine dining.
• Basic knowledge of food, beverage, and French-Creole cuisine.
• Experience working in a high-volume restaurant or event environment.
• Knowledge of New Orleans dining and hospitality is a plus.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

Mobility and dexterity to move large, heavy objects up to 50 lbs. Manual dexterity to include using kitchen utensils and handling food items. Must be able to tolerate industry standard chemicals used for cleaning and sanitizing, and be able to withstand a hot and/or close environment. Must be able to work at a fast pace, and to respond to visual and oral cues.

About Broussard's

Since 1920, Broussard's has been a cornerstone of New Orleans' French Quarter, delighting generations of locals and visitors with exceptional French-Creole cuisine, timeless elegance, and genuine Southern hospitality. From brunch in our lush courtyard to refined dinners in our historic dining rooms and handcrafted cocktails in the Empire Bar, every experience reflects over a century of culinary excellence. Broussard's is also one of New Orleans' premier private event destinations, hosting everything from intimate celebrations to grand events for hundreds of guests.