Server

Join the opening team at Trudie’s Tavern, the highly anticipated new addition to the RAD Restaurants family. Following the success of neighborhood favorites GERTIE and Gertrude’s, we are looking for passionate, energetic individuals to help us build this new chapter from the ground up. If you're ready to bring your hospitality skills to a fresh, dynamic environment and be a part of a proven team that values community and great food, we’d love to meet you!

As a Server at Trudie’s Tavern, you are a key driver of our success and the primary face of our hospitality for every guest who walks through our doors. You serve as a daily ambassador of our culture, working closely with the management team to ensure a seamless dining experience that meets our high standards for service, food quality, and guest satisfaction. We are looking for focused, energetic team members who thrive in a warm and positive work environment and are committed to continuous self-development. In this role, you will be expected to uphold our core values through collaborative teamwork, positive reinforcement, and a dedication to earning the trust and respect of both your colleagues and our community.

Schedule:

We offer both full-time and part-time hourly roles. Candidates can expect a schedule of 3–5 days per week, with standard shifts lasting approximately 8 hours. Please note that availability for nights, weekends, and select holidays is required. To ensure team consistency and operational success, we require a minimum commitment of three shifts per week.

Duties and Responsibilities:

Company Culture

• Adhering to the Mission, Vision, and Core Values of RAD Restaurants.
• Upholding the standards of RAD Restaurants’ Company Culture as a place that prioritizes fairness, inclusion, and respect.
• Leading by example in situations where conflict arises by exercising conflict resolution skills.
• Fostering a calm, supportive environment in both FOH and BOH spaces, encouraging collaboration and respect between departments.

Guest Experience

• Provide attentive, proactive service that anticipates guest needs before they are articulated.
• Confidently share the "why" behind our menus, including the sourcing of local ingredients and the inspiration for seasonal dishes.
• Address guest concerns or service hiccups with grace and immediate solutions, escalating to management when necessary to ensure the guest leaves satisfied.
• Master the "art of the meal" by reading the table's energy—knowing when to provide a lingering, relaxed experience versus an efficient, brisk service for guests on a schedule.
• Recognize and welcome regulars, remembering their preferences or previous visits to foster a true neighborhood community feel. Work with the Maitre ‘d to add to guest notes.
• Serve as the primary line of defense for guest safety by meticulously communicating dietary restrictions to the kitchen and confirming safe modifications for guests with allergies.
• Manage the hand-off between courses and drink rounds so that the table is always "reset" and the guest never feels a lapse in attention.

Product Knowledge

• Maintain a deep understanding of our food and beverage programs, including seasonal ingredients, preparation methods, and wine/cocktail pairings.
• Possess a comprehensive understanding of all menu items, including key ingredients, common allergens, and the specific culinary techniques used by the kitchen.
• Offer recommendations for wine, beer, and cocktail pairings that complement specific dishes.
• Maintain a working knowledge of our back-bar and wine list, including the regions, grape varietals, and production styles of our featured bottles.
• Attend pre-shift briefings to learn about menu modifications, off-menu specials, and 86’d items, ensuring 100% accuracy when describing them to guests.
• Understand the history and mission of the restaurant and RAD Restaurant group to answer guest questions about our other concepts and community involvement.

RAD Restaurants is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.