Elizabeth Tilton

Elizabeth Tilton


Founder & CEO of Oyster Sunday & OS BENEFiTS


Honestly, it took me a while to know this industry was right for me – I was grappling with not being a doctor for years. I was pre-med in college and had my heart set on becoming a doctor—a pediatric oncologist to be exact— but something always drew me to food. I believe there is a connection between medicine and hospitality that comes down to a willingness to care for and serve others. In medicine, this is demonstrated through finding solutions that enhance patients' conditions and overall well-being. In the hospitality industry, it’s shown in the way we care for our teams and guests. This is what tied together my interest in both fields and ultimately why I left medicine behind to pursue a meaningful career in hospitality.


EXPERIENCE
EDUCATION
When hiring, I look for the following qualities in aspiring professionals: Insatiable curiosity, endless creativity, boundless optimism, steady empathy and balanced confidence.
I find inspiration everywhere. I turn to an array of industries to find creative inspiration. From podcasts about AI and books about architecture to performances by the New York City Ballet and meals around town, I try to absorb as much I can with every day I am given. I often joke to my husband that if I didn’t have to sleep, I wouldn’t. Instead I would choose to be awake to live more.
As a founder, I often consider myself to be the conductor. There are so many unbelievable first-chair violinists and cellists out there. Be the one to identify and cultivate their talent. The orchestra is only as meaningful as those who are willing to play together to create something beautiful performance after performance.
As an entrepreneur, understanding what you know and where you need support is crucial. The journey to building a business is long and demanding. I learned that with Oyster Sunday and am reminding myself again with OS BENEFiTS. Sitting in and with discomfort is key, but doing it with a community around you is truly necessary.
A key contributor to my team's early accomplishments is our commitment to assembling a diverse team that brings a unique perspective to the table. From industry operators to product builders to creative storytellers, we have a passionate and dedicated team from so many different industries. This diversity of thought and skill sets allows us to quickly and efficiently fill gaps, bring new ideas to the table, and deliver exceptional service to our clients and members. As we continue to grow and scale, we plan to keep that commitment to building and fostering a company culture that attracts and retains this type of exceptional talent.
As a fully distributed, remote-first team (both Oyster Sunday and OS BENEFiTS), we rely heavily on a robust tech stack to enable our teams to do their best work. We utilize anything from Slack for fostering communication across the team (and companies), Figma for creative design, Asana for project management, and many others. We have a broad set of skill sets across the team, so we are able to leverage highly collaborative tools to get the work done in-house which is pretty unique for a start-up!
As a small business owner, I prefer to call it work/life integration – instead of balance – particularly in these first few informative years of business growth. I will be the first to admit that I am not the best at “unplugging” because I am constantly taking in the world to inform how I build and run my businesses. That said, when I have time off, I make a dedication to be present, to be with and around people I truly love. It is how I learn and recharge. On a routine basis, I love running and getting out in the mornings to have 45 minutes to an hour just listening to podcasts. I am a particular fan of The Lex Fridman Podcast, Morning Brew Daily, Pivot, and The Monocle Daily. Digestible and absorbable day in and day out.

Disclaimer: Individuals featured in the Inspirational Career Timelines section have been nominated by peers, colleagues and/or other members of the hospitality industry. It is to the best of our knowledge that each individual has demonstrated leadership and acted as a positive role model for others.


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