Maitre D

ABOUT CUERNO NEW YORK

CUERNO is raising the bar for Mexican hospitality in New York City.

As New York's first Mexican steakhouse, we're bringing together the bold flavors, rich traditions, and vibrant spirit of Mexico with world-class hospitality. We're not here to follow trends. We're here to set new standards, challenge expectations, and put Mexican cuisine and hospitality on the global stage.

We're building something special, and we're looking for passionate, driven hospitality professionals who want to be part of that journey. If you take pride in what you do, thrive in a dynamic environment, and want to be part of something bigger, your place may be at CUERNO.

WHY CUERNO?

• Be Part of Something Different: Help shape a new chapter for Mexican cuisine and hospitality in New York.
• Grow With Us: Develop your skills, expand your opportunities, and build a career alongside a team committed to excellence.
• Raise the Standard: Deliver exceptional food, service, and hospitality inspired by our philosophy of Servicio Chingón.
• Think Big: Be part of an ambitious vision to establish CUERNO as a globally recognized dining destination, with Michelin-level aspirations.
• One Dream. One Team.: Work alongside passionate professionals who believe in collaboration, accountability, and taking pride in everything they do.

ABOUT THE ROLE | MAÎTRE D'

CUERNO is looking for an exceptional Maître D' to lead the front door and define the guest's first impression.

You are the face of the restaurant before a guest ever reaches the dining room. We're looking for someone with natural charisma, impeccable presentation, confidence, and a genuine passion for hospitality. Someone who knows how to make every guest feel important while maintaining control of a fast-paced, high-profile operation.

This is more than a hosting position. It's an opportunity to become a key ambassador of the CUERNO experience, balancing the sophistication of luxury hospitality with the energy and personality of one of New York's most exciting dining destinations.

We want someone who leads with confidence, anticipates needs, and makes every arrival memorable.

KEY RESPONSIBILITIES

• Create a warm, polished, and memorable welcome for every guest, setting the tone for an exceptional dining experience.
• Lead the front door with confidence, managing reservations, seating, pacing, and guest flow through Resy.
• Work closely with management and the service team to execute thoughtful seating strategies and accommodate VIPs and special requests.
• Maintain a commanding yet approachable presence, ensuring the highest standards of professionalism and presentation.
• Communicate effectively with FOH and BOH to keep service running smoothly and efficiently.
• Anticipate guest needs, resolve concerns with grace, and turn special moments into lasting impressions.
• Represent the CUERNO brand with pride, consistency, and genuine hospitality.

WHAT WE'RE LOOKING FOR

• A polished, charismatic, and confident hospitality professional.
• Previous Maître D', Head Host, or senior hosting experience in an upscale, luxury, or high-profile restaurant.
• Strong knowledge of Resy and Open Table or similar reservation management platforms.
• Exceptional communication, organizational, and interpersonal skills.
• The ability to manage a busy, high-volume door while remaining calm, focused, and welcoming.
• A natural ability to connect with guests, recognize opportunities to elevate their experience, and build relationships.
• A team-oriented mindset, strong leadership instincts, and an uncompromising commitment to hospitality.
• Flexibility, adaptability, and the ability to thrive in a fast-moving environment.

THE CUERNO MINDSET

We believe great hospitality starts with people. We value passion, professionalism, accountability, teamwork, and the desire to get better every day.

If you're ready to take ownership, make an impact, and help us create something extraordinary, we'd love to meet you.

One Dream. One Team. Servicio Chingón.