Assistant Manager

Store Manager – French Coffee Shop & Cheese Shop – New York City

We are opening a new French-inspired coffee shop and cheese shop in New York City, bringing together quality products, warm hospitality, and an authentic taste of the French way of life.

To help launch the business, we are looking for a Store Manager who will work alongside the owner every day and serve as her operational right hand.

Your Role

As a hands-on manager, you will play an active role in the shop’s daily operations, working closely with the owner.

Your responsibilities will include:

• Leading, training, and supporting a team of three
• Organizing daily tasks and helping manage staff schedules
• Ensuring excellent customer service and a welcoming atmosphere
• Overseeing opening and closing procedures
• Helping manage inventory, orders, and deliveries
• Maintaining product quality and attractive displays
• Ensuring compliance with hygiene, quality, and safety standards
• Identifying and quickly resolving day-to-day issues
• Helping create a positive, professional, and friendly work environment
• Taking charge when the owner is away

We are looking for someone who enjoys being on the floor: welcoming customers, offering recommendations, making sales, supporting the team, and keeping everything running smoothly.

This role goes well beyond administrative management. You will be fully involved in the shop’s daily activities.

Your Profile

Above all, we are looking for someone reliable, energetic, organized, and customer-focused, with whom we can build a strong relationship based on trust.

You bring:

• A successful track record in retail, a coffee shop, specialty food store, cheese shop, restaurant, or another food business
• Familiarity with French culture
• Experience managing or supervising a small team
• Excellent customer service and interpersonal skills
• A strong sense of responsibility and the confidence to take initiative
• A positive attitude and a collaborative approach
• An appreciation for French food and the French way of life
• The flexibility to handle a variety of tasks and stay calm during busy periods
• A good command of English; French language skills are a strong plus

Knowledge of cheese, coffee, or French specialty foods is welcome, but what matters most is your personality, retail experience, and excellent service skills.

A Key Role from Day One

You will join the business at its launch and work directly with the owner.

We are looking for more than a shift supervisor: a trusted person who can gradually become the shop’s second-in-command, develop a thorough understanding of its operations, and step in whenever needed.

If you love quality products, connecting with people, neighborhood shops, and the idea of helping bring a new French destination to life in New York, we would love to meet you.

Position: Store Manager / Assistant General Manager
Location: Upper West Side, New York City
Team: Three employees
Employment type: Full-time
Compensation: To be determined based on experience
Start date: Late december 2026

To apply, please send your résumé and a short introduction describing your background and what interests you about this opportunity.

[email protected]