Required Years of Experience
2 years
Job Details
Located in the Ludlow Hotel on Manhattan’s storied Lower East Side, Dirty French is an energetic bistro created by the acclaimed hospitality brand Major Food Group and its co-founders Jeff Zalaznick, Mario Carbone, and Rich Torrisi. The restaurant takes its culinary cues from the timeless dishes of the classic French tradition and enlivens them by utilizing modern techniques and bold, thrilling flavors. Among many accolades, Dirty French holds a glowing two stars from the New York Times.
RESPONSIBILITIES:
- Greets and seats guests, presents menus to guests, informs them of special catch and soups.
- Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
- Takes names on a waiting list.
- Runs the floor plan board.
- Observes tables and keeps track of clean, dirty and occupied tables.
- Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
- Cleans, organizes and stocks menus at host area.
- Answers phone and answers questions concerning the menu and restaurant.
- Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
- Fills to-go orders, if applicable.
- Maintains restrooms throughout shift.
- Sweeps foyer and front entrance area frequently.
- Performs other duties as directed.
REQUIREMENTS:
- Experience in a high volume, upscale restaurant preferred but not required
- Previous customer service experience strongly preferred
- Possesses and exhibits the drive to provide exceptional service.
- Full time flexible hours are required (able to work days, nights, weekends, holidays).
- Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
- Proficient or ability to learn computer skills including POS systems, OpenTable, Word and Excel.
- Positive and enthusiastic attitude
COMPENSATION: Salary $19.00 - $22.00 / hour
BENEFITS:
- Competitive Salary
- Medical/Dental/Vision Insurance with Company subsidy
- Growth Opportunities
- Progressive Paid Time Off
- Parental Leave
- Tuition Reimbursement
- Generous Dining Allowance
- Unlimited Referral Program
- TransitChek Discount
- 401k Plan with Employer contribution
Equal Employment Opportunity
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
Compensation Details
Compensation: Hourly ($19.00 - $22.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts
Required Skills
Customer Service
Customer Service Orientation
Ability to Multitask
Ability to Work In a High Pressure Environment
Customer Focused Mindset
Experience in High Volume, Upscale Restaurants
Customer Oriented Mindset
Time Management
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Part of Major Food Group
Dirty French is a New York bistro created by Major Food Group’s Mario Carbone, Rich Torrisi and Jeff Zalaznick. The restaurant takes its culinary cues from the timeless dishes and preparations of the classic French bistro and enlivens them utilizing modern techniques and bold flavors. Dishes like Duck à l’Orange with ras el hanout and preserved oranges and Trout Amandine with sesame and apricots remain true to their French roots but are restyled with flavors that explore the breadth and depth of the global French culinary influence. Dirty French is located in the Ludlow Hotel in Manhattan’s storied Lower East Side.
