Server

Perched atop the historic Beekman Tower in Midtown Manhattan, Ophelia Rooftop offers an elevated hospitality experience featuring breathtaking skyline views, handcrafted cocktails, and a sophisticated atmosphere. Blending timeless New York elegance with modern nightlife, Ophelia is a premier destination for guests seeking exceptional service and unforgettable experiences.

We are seeking energetic, personable, and experienced Servers to join our team. The ideal candidate thrives in a fast-paced, high-volume environment, possesses a passion for hospitality, and is committed to delivering exceptional guest experiences.

Job Description

As a Server at Ophelia Rooftop, you will be responsible for providing attentive, professional, and engaging service while maintaining the elevated hospitality standards of our establishment. You will work closely with bartenders, management, and fellow team members to ensure seamless service and guest satisfaction.

Key Responsibilities

• Greet guests warmly and provide attentive, personalized service throughout their visit.

• Demonstrate thorough knowledge of cocktail menus, spirits, wines, and food offerings.

• Accurately take and process food and beverage orders using the POS system.

• Make recommendations and effectively upsell premium cocktails, spirits, and menu selections.

• Deliver food and beverages promptly while maintaining presentation and service standards.

• Manage multiple tables and guest requests efficiently in a high-volume environment.

• Maintain clean, organized, and properly set tables and service stations.

• Collaborate with bartenders, hosts, and support staff to ensure smooth operations.

• Process guest payments accurately and follow established cash-handling procedures.

• Follow all NYC Department of Health regulations, food safety standards, and responsible alcohol service guidelines.

• Assist with opening, closing, and side-work responsibilities as assigned.

Qualifications

• Minimum 1–2 years of serving experience preferred, ideally in an upscale restaurant, rooftop lounge, cocktail bar, or high-volume hospitality venue.

• Strong knowledge of cocktails, spirits, wine, and contemporary food service.

• Excellent communication, interpersonal, and multitasking skills.

• Ability to remain professional, organized, and composed during busy service periods.

• Strong attention to detail and a genuine passion for hospitality.

• Experience with Toast POS or similar restaurant systems preferred.

• Ability to work evenings, weekends, and holidays as required.

• Ability to stand and walk for extended periods and perform the physical responsibilities of the position, with or without reasonable accommodation.

• Must meet applicable legal requirements for serving alcoholic beverages.

What We Offer

• Competitive compensation: $11.35 per hour + Tips

• Opportunity to work at one of New York City's distinctive rooftop destinations.

• Dynamic, team-oriented work environment.

• Professional development and opportunities for career advancement.

• Employee dining privileges in accordance with company policy.

Join Our Team

At Ophelia Rooftop, hospitality is more than service — it is about creating memorable experiences through genuine connections, attention to detail, and exceptional professionalism.

If you are passionate about hospitality, enjoy working in an energetic upscale environment, and take pride in delivering outstanding guest service, we encourage you to apply!

Ophelia Rooftop is an Equal Opportunity Employer. We celebrate diversity and are committed to providing an inclusive workplace for all employees. Employment decisions are made without regard to any legally protected characteristic.