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Service Manager
Stout NYC Hospitality Group
215 West 35th Street NY NY 10001
Stout NYC Hospitality Group hiring Service Manager in New York, NY

Stout NYC Hospitality Group hiring Service Manager in New York, NY

Service Manager

Stout NYC Hospitality GroupMore Info

215 West 35th Street NY NY 10001
Full Time • Salary ($70k - $75k)
Expires: Dec 13, 2026

Be an early applicant

Required Years of Experience

2 years


Job Details

Manager | Stout NYC Hospitality Group

Stout NYC Hospitality Group is growing, and we are always on the lookout for high-energy, hands-on Service Managers to join our leadership bench! With a diverse portfolio of iconic bars and restaurants across NYC, we are a powerhouse in high-volume hospitality; known for electric game days, buzzing happy hours, neighborhood staples, and unforgettable private events.

As a multi-venue hospitality group, we don’t just offer a job, we offer room to grow. You will work alongside seasoned General Managers and fellow Service Managers to lead the floor, drive energy, and deliver seamless hospitality across our concepts, whether you're hosting corporate regulars, university alumni, or a packed house of die-hard sports fans.

        The Gig:

  • Lead the Vibe: You’ll be the floor general during high-volume sports events, bustling happy hours, and lively weekend nights. You know how to read a room and pivot effortlessly between different crowds and concepts.

  • Team Collaboration: You’re joining a deep roster of hospitality pros. You’ll partner closely with your location’s GM and fellow managers to uphold the Stout NYC Hospitality Group standard on every shift.

  • Floor Management: We value visible, hands-on leadership. You’ll coach staff in real-time, manage the door during peak rushes, and ensure every guest leaves wanting to come back.

  • Event Execution: From massive watch parties and alumni gatherings to corporate buyouts, you’ll ensure events are set up for success and executed with precision.

  • Operational Ownership: Own the daily "nitty-gritty"—opening and closing duties, labor management, inventory support, and maintaining a clean, safe, and efficient environment.

    The Essentials:

  • Schedule: Nights, weekends, and key game days are our prime time. You must be available, flexible, and energized for our busiest shifts.

  • Experience: 2+ years of leadership in a high-volume, fast-paced bar or restaurant setting. You know how to command a floor and move a crowd.

  • Versatility: You thrive in loud, high-energy sports and nightlife environments, while maintaining a sharp eye for polished hospitality.

  • Growth Mindset & Teamwork: You’re looking for a long-term home with a larger hospitality group where strong leaders can advance. You communicate clearly, lead from the front, and leave your ego at the door.

  • Stamina: You’re ready to be on your feet, moving through busy, dynamic spaces for the duration of your shift.

Ready to build your career with Stout NYC Hospitality Group? Apply today and let’s find the right fit for you!


Compensation Details

Compensation: Salary ($70,000.00 - $75,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts


Required Skills

Leadership

Communication

Problem Solving

Customer Service

Time Management

Adaptability

Coaching

Organizational Skills

Attention to Detail

Conflict Resolution

Decision Making

Multitasking

Interpersonal Skills

Energy Management

Event Planning

Motivation

Crowd Management

Empathy

Safety Awareness

Crisis Management

Read more


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American, Irish

Casual Dining, Restaurant Group

1 Employee RecommendationSee Details

Part of Stout NYC Hospitality Group

Started in 2005, Stout NYC has always been a home for the residents and visitors of New York City; a true public house. At each Stout location, we offer a welcoming place for all to come as they are. Our core values foster connection and authenticity and our brand heart aligns with the community we serve.

Like NYC, we have seen it all, and through the ups and downs of city life, Stout NYC has remained a great unifier of people seeking meaningful connections. We see our job as simply providing the place and space for people to enjoy each other’s company. With four great venues strategically located around busy transportation hubs, we service New York City’s various audiences. From the ambitious and driven, the commuter on the move, or those seeking something less traditional, Stout gets back to the roots of why pubs were created in the first place: to foster warmth, connection, and memories.

At Stout, we want you to come as you are. Whether it's at the end of a long day, a private event with friends or colleagues, or a fun Friday night turned up, Stout provides a style of hospitality that's accessible and friendly and delivers a memorable charm that will shape your New York City experience.

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